Retail Manager

Employer: Fresh Crop Pty Ltd

Job Type: Full time (38 hours per week)

Salary range: $75,000 - $85,000 per annum

Our client, Fresh Crop Pty Ltd is looking for a skilled Retail Manager to join their team.

Duties and Responsibilities

• Plan, organise and oversee the daily operations of the fresh produce store to ensure efficient and profitable business performance.
• Supervise, train and support retail staff, including preparing rosters, allocating duties and monitoring employee performance.
• Ensure the store is fully stocked with a wide range of fresh fruit, vegetables and related grocery products while maintaining high presentation standards.
• Monitor inventory levels, coordinate stock ordering and implement effective stock rotation procedures to minimise waste and maintain product freshness.
• Deliver excellent customer service by handling customer enquiries, resolving complaints and ensuring a positive shopping experience.
• Monitor daily sales, cash handling, banking procedures and financial reports to achieve business objectives.
• Develop and implement promotional campaigns, pricing strategies and seasonal displays to increase sales and customer engagement.
• Liaise with suppliers to ensure the timely procurement and delivery of fresh produce and other retail merchandise.
• Ensure compliance with workplace health and safety, food safety regulations and company policies.
• Analyse sales trends, customer demand and operational performance, implementing strategies to maximise profitability.
• Maintain high standards of store presentation, cleanliness and visual merchandising to create an attractive shopping environment.
• Build and maintain strong relationships with customers, suppliers and the local community to support continued business growth.

Eligibility Criteria

• Minimum Certificate IV qualification or an equivalent qualification in a relevant field.
• At least one year of recent Experience working as a Retail Manager.
• Ability to lead, motivate and supervise a team.
• Good verbal and written communication skills.
• Ability to drive sales, achieve targets, and implement sales strategies.
• Ability to communicate and liaise effectively with staff, customers, suppliers, and management.
• Strong visual merchandising skills.
• Strong problem-solving and decision-making skills.
• Ability to multitask, prioritise responsibilities, and maintain a well-organised retail environment.