Retail Manager in Grenfell

Advertiser's Description
Employer: Jatec Petroleum Pty Ltd t/a Shell Grenfell
Location: Grenfell NSW 2810
Job Type: Full time (38 hours per week)
Salary range: $75,000 - $85,000 per annum

Our client, Jatec Petroleum Pty Ltd t/a Shell Grenfell is looking for a skilled Retail Manager to join their team.
Duties and Responsibilities

• Plan, organise and oversee the daily operations of the fuel station, convenience store and Friesta Café to ensure efficient and profitable business performance.
• Supervise, train and support retail and café staff, including preparing rosters, allocating duties and monitoring performance.
• Deliver excellent customer service by handling customer enquiries, resolving complaints and maintaining a high standard of service.
• Monitor inventory levels, coordinate purchasing and maintain adequate stock of fuel, retail merchandise, beverages, groceries and café supplies.
• Oversee café and takeaway operations, ensuring food quality, hygiene and compliance with food safety regulations.
• Monitor daily sales, cash handling, banking procedures and financial reports to achieve business objectives.
• Develop and implement promotional activities and sales strategies to increase revenue and enhance customer engagement.
• Liaise with suppliers to ensure the timely procurement and delivery of fuel, retail products and food supplies.
• Ensure compliance with workplace health and safety, food safety, consumer legislation and company policies.
• Analyse sales performance and operational reports, identify improvement opportunities and implement strategies to maximise profitability.
• Maintain the presentation, cleanliness and safety of the service station, convenience store and café.
• Build and maintain strong relationships with customers, suppliers and the local community to support business growth. Eligibility Criteria:
• Minimum Certificate IV qualification or an equivalent qualification in a relevant field.
• At least one year of recent post-qualification experience working as a Retail Manager.
• Ability to lead, motivate and supervise a team.
• Good verbal and written communication skills.
• Ability to work flexible hours, including weekends.
• Ability to drive sales, achieve targets, and implement sales strategies.
• Ability to communicate and liaise effectively with staff, customers, suppliers, and management.
• Strong visual merchandising skills.
• Strong problem-solving and decision-making skills.
• Ability to multitask, prioritise responsibilities, and maintain a well-organised retail environment.