V/Line's Communications & Engagement team is seeking a Customer Experience Officer in Melbourne. The 0.7 FTE parental leave cover supports customer experience, communications and readiness initiatives across the network to ensure accurate and timely information for travellers.
You will coordinate information activities, support temporary staff and work with operations to deliver engaging communications and positive customer outcomes across the network.
Customer Experience & Communications Coordinator in Melbourne employer: V/Line
V/Line is an exceptional employer that prioritises employee growth and development within a dynamic and supportive team environment. With flexible working arrangements, free MYKI travel across Victoria, and a commitment to community impact, V/Line offers a unique opportunity to contribute to the vital transport network while enjoying a collaborative culture that values diverse perspectives and fosters creativity.
