Digital Customer Experience Product Lead in Melbourne

Digital Customer Experience Product Lead in Melbourne

Melbourne Full-Time 63000 - 77000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead the digital customer experience and manage exciting projects across web and mobile.
  • Company: Join V/Line Corporation, a leader in enhancing customer journeys.
  • Benefits: Enjoy flexible work options, competitive pay, and opportunities for growth.
  • Other info: Be part of a dynamic team in an Agile environment with great career prospects.
  • Why this job: Make a real difference by shaping digital experiences that matter to customers.
  • Qualifications: Experience in digital product management and a passion for customer-centric solutions.

The predicted salary is between 63000 - 77000 $ per year.

V/Line Corporation is seeking a proactive Digital Product Owner to shape and manage the digital customer experience portfolio across the website, CMS and mobile apps. You will own the backlog, drive prioritisation, and collaborate with stakeholders to deliver accessible, customer‐centred solutions that align with the organisation's roadmap.

Working in an Agile environment, you will translate customer insights into actionable features, manage cross‐functional collaboration and ensure digital.

Digital Customer Experience Product Lead in Melbourne employer: V/Line Corporation

V/Line is an exceptional employer that offers a dynamic and collaborative work environment, where you can make a genuine impact on the lives of Victorians through safe and reliable transport. With a strong commitment to employee growth, flexible working arrangements, and a focus on continuous improvement, V/Line provides a supportive atmosphere for its team members to thrive. Join us at our central location in Melbourne, where you will be part of a passionate team dedicated to transforming public transport and enhancing community connections.

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Contact Details:

V/Line Corporation Recruitment Team

We think you need these skills to ace Digital Customer Experience Product Lead in Melbourne

Digital Product Ownership
Agile Methodologies
Stakeholder Collaboration
Backlog Management
Customer-Centred Solutions
Cross-Functional Team Management
Customer Insights Analysis