Job Description
As the Pre-Delivery Operations Manager you will be managing the pre-delivery service delivery that will meet the monthly business sales requirements.
The role requires you to be a hands-on Pre-Delivery Operational Manager that can oversee daily outcomes:
- Lead and support the pre-delivery team to maintain high standards of workmanship, productivity, and quality.
- Oversee the scheduled workflow to ensure delivery deadlines are consistently achieved.
- Manage the day-to-day operations of the Department.
- Liase with our sales and the parts department in the same building, with services, and accessory supplies.
- Lead and manage a team of pre-delivery technicians and detailers.
- Train staff on inspection, quality control, and dealership standards.
Customer Satisfaction
- Deliver vehicles in pristine, showroom-ready condition.
- Address last-minute concerns or special customer requests with professionalism.
Accessory Installation & Customisation
- Supervise installation of accessories (e.g. window tint, spoilers, coatings).
- Ensure installations meet manufacturer specifications and customer expectations.
- Cross-Department Coordination: Liaise with sales and service departments to ensure smooth vehicle delivery.
Inventory & Documentation Management
- Track vehicle flow through the PDI process.
- Maintain accurate records of inspections, work performed, and installations.
- Ensure adherence to warranty and safety compliance.
Accountability & Performance
- Meet departmental performance and budget goals.
- Uphold dealership policies and support broader business objectives.
- Foster a motivated, high-performance team culture.
Work Environment
- Fantastic health & wellbeing program
- Gym and health hub memberships
- A supportive and dynamic team environment.
- Ongoing training and career advancement opportunities.
- Excellent working conditions and long-term job security.
Be part of a respected and growing automotive group in Regional North Queensland
Pre-Delivery Operations Manager employer: uWorkin
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