Operations & Dispatch Coordinator

Operations & Dispatch Coordinator

Full-Time 58500 - 71500 $ / year (est.) On-site
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At a Glance

  • Tasks: Coordinate crane operations, manage bookings, and ensure accurate invoicing.
  • Company: Urban Cranes, a dynamic crane hire business in WA.
  • Benefits: Hands-on experience, growth opportunities, and a supportive team environment.
  • Other info: Fast-paced role with opportunities to learn and develop your career.
  • Why this job: Join a growing company and make an impact in the construction industry.
  • Qualifications: Experience in operations or logistics, strong organisational skills required.

The predicted salary is between 58500 - 71500 $ per year.

Operations & Dispatch Coordinator – Crane Hire

Urban Cranes is a growing Western Australian crane hire business servicing commercial, civil, mining and construction projects.

This is a varied, hands-on role covering daily scheduling, customer bookings, resource coordination, electronic dockets, invoicing and operational documentation.

Key responsibilities

  • Coordinate daily crane, transport and labour allocations.
  • Manage customer bookings, enquiries and scheduling changes.
  • Process and review electronic dockets using the Visual Dispatch system.
  • Prepare and process customer invoices, ensuring accuracy of charges, hours and rates.
  • Follow up on missing dockets, signatures and supporting documentation.
  • Manage purchase orders, job records and customer invoicing requirements.
  • Coordinate site inductions, compliance and project documentation.
  • Assist with cross-hire bookings, supplier dockets and invoices.
  • Liaise with customers, operators, suppliers and internal departments.
  • Ensure completed jobs are accurately documented and invoiced promptly.

About you

  • Experience in operations, dispatch, logistics, equipment hire or construction.
  • Previous docket processing and invoicing experience is essential.
  • Strong knowledge of operational documentation, purchase orders and billing requirements.
  • Excellent computer skills and confidence learning new software.
  • Strong organisational skills with exceptional attention to detail.
  • Ability to multitask, problem-solve and work under pressure.
  • Confident communication skills and a proactive, can-do attitude.
  • Crane hire or heavy equipment industry experience is highly regarded.

About us

Urban Cranes is a growing Western Australian crane hire business servicing commercial, civil, mining and construction projects.

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Operations & Dispatch Coordinator employer: Urban Cranes

Urban Cranes offers a dynamic work environment with opportunities for hands-on experience in operations and dispatch within the crane hire industry. Employees benefit from a collaborative culture that emphasizes teamwork and effective communication across various departments. The company supports professional growth through diverse roles in logistics, customer service, and compliance management.

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Contact Details:

Urban Cranes Recruitment Team

We think you need these skills to ace Operations & Dispatch Coordinator

Operations Coordination
Dispatch Management
Logistics Management
Customer Booking Management
Docket Processing
Invoicing Accuracy
Operational Documentation Knowledge