At a Glance
- Tasks: Drive customer onboarding and strengthen relationships while resolving customs clearance issues.
- Company: Join UPS, a global leader in logistics and customer service.
- Benefits: Competitive pay, travel opportunities, and a supportive team environment.
- Other info: Dynamic role with opportunities for growth and travel.
- Why this job: Make a real difference in customer satisfaction and logistics efficiency.
- Qualifications: Strong problem-solving skills and a passion for customer support.
The predicted salary is between 50715 - 61985 $ per year.
UPS in Sydney seeks a Brokerage Customer Support Specialist to drive onboarding and strengthen customer relationships.
You will review enrolment requests, validate profiles, and monitor early shipments to identify issues.
Working with Account Executives and brokerage teams, you will resolve customs clearance risks, perform root-cause analysis on shipment holds, and coordinate corrective actions to ensure on‐time release and customer satisfaction.
Travel to customer locations may be required.
Customs Brokerage Onboarding & Solutions Specialist in Sydney employer: UPS
As an Operations Coordinator at UPS, you'll be part of a dynamic team that values quality and attention to detail in the fast-paced logistics industry. Our inclusive work culture fosters collaboration and innovation, providing ample opportunities for professional growth and development. Located in a vibrant area, we offer competitive benefits and a commitment to creating a workplace free from discrimination and harassment, making UPS an excellent employer for those seeking meaningful and rewarding careers.
