Hudson is seeking an experienced ICT Service Desk Analyst to provide first-level IT support to staff within a Queensland Government department, based in Brisbane CBD. This is a 4-month contract with potential extension and requires Australian working rights and onsite presence in Brisbane CBD.
Reporting to the Service Desk Coordinator, you will log and triage incidents, prioritise requests, and ensure timely resolution or escalation within SLAs in a structured ITSM environment.
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First-Line IT Helpdesk Analyst – Onsite Brisbane employer: UpperGround by Hudson
Hudson is an exceptional employer, offering a dynamic work environment in the heart of Sydney where innovation meets collaboration. With a strong commitment to employee growth and a culture that values diversity, equity, and inclusion, team members are empowered to thrive while leading cutting-edge engineering initiatives in the retail sector. The opportunity to work with advanced technologies and contribute to high-impact projects makes Hudson a rewarding place for those seeking meaningful employment.
