At a Glance
- Tasks: Help students find safe and affordable housing while enhancing their university experience.
- Company: Join the University of Wollongong, a top-ranked global institution.
- Benefits: Enjoy a competitive salary, generous leave, and professional development opportunities.
- Other info: Be part of a diverse team committed to inclusivity and student success.
- Why this job: Make a real difference in students' lives by supporting their housing needs.
- Qualifications: Relevant degree or diploma and strong communication skills required.
The predicted salary is between 96000 - 120000 $ per year.
Make an impact at the University of Wollongong (UOW) - a purpose-driven institution ranked in the top 1% of universities globally.
About the Role
The Student Housing Support Coordinator plays a key role in helping students access safe, suitable and affordable accommodation throughout their university journey. Working within Student Residences, you will provide specialist housing advice and support to students experiencing accommodation challenges, while leading initiatives that improve access to housing, strengthen partnerships with accommodation providers, and enhance the overall student experience.
Key responsibilities:
- Provide specialist housing advice, case coordination and referrals for students experiencing accommodation challenges.
- Lead and coordinate student housing support services across metropolitan and regional campuses.
- Manage and enhance accommodation support programs including StudyStays, emergency accommodation services and airport transfers.
- Build and maintain strong relationships with accommodation providers, community organisations and other key stakeholders.
- Analyse accommodation trends and student needs to inform service improvements and strategic planning.
About the Team
Student Residences sits within the Deputy Vice-Chancellor (Education) portfolio and is committed to providing a safe, supportive and inclusive environment where students can thrive academically, socially and personally. The team works collaboratively across the University and with external partners to deliver outstanding student experiences and outcomes for a diverse student community.
What You'll Bring
- A relevant degree or diploma in property services, property management, or an equivalent combination of experience and education.
- Sound knowledge of the private rental market, tenancy matters and accommodation challenges faced by domestic and international students.
- Strong communication and stakeholder engagement skills, with the ability to build effective relationships and prepare high-quality reports.
- Demonstrated experience providing exceptional customer service and support, particularly in complex or sensitive situations.
- Experience supporting people experiencing housing distress and working effectively with culturally diverse communities.
Why Join UOW
- Competitive salary package including 17% superannuation
- 35-hour full-time work week supporting greater balance and flexibility
- Generous leave entitlements including additional concession days over the Christmas-New Year period
- Purchased leave options to provide greater flexibility throughout the year
- Ongoing professional development and clear career progression opportunities.
Role Details
- Employment type: Continuing, Full-time
- Salary: $96,898 - $119,986 + 17% superannuation
- Location: Wollongong Campus and Innovation Campus
- Valid Australian work rights required. Visa sponsorship is not available.
- This position has been classified as child-related work and requires a valid Working with Children Check Clearance and a National Criminal Check
Closing Date: Monday 9 November 2026, 11:55pm.
Equity, Diversity & Inclusion
The University of Wollongong is committed to fostering an inclusive and equitable workplace where diversity is valued, respected and celebrated. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people of all gender identities and sexual orientations, people from culturally and linguistically diverse backgrounds, people with disability, and those with caring or family responsibilities.
Student Housing Support Coordinator employer: UOW
Join the University of Wollongong (UOW), a globally recognised institution dedicated to fostering a supportive and inclusive work environment. As an Administration Assistant, you will enjoy a competitive salary package, generous leave entitlements, and ongoing professional development opportunities, all while contributing to a positive student experience in the vibrant community of Wollongong. UOW values diversity and is committed to creating a workplace that reflects the communities it serves, making it an excellent employer for those seeking meaningful and rewarding employment.
