UNSW seeks a Student Enquiries Team Leader to oversee the Kensington and Paddington campuses with hybrid working options. The role focuses on guiding a team delivering enquiries through face-to-face, online, and phone channels across the Faculty of Law and Justice.
The successful candidate will lead up to nine staff, drive process improvements, monitor KPIs, and report on service performance, ensuring policy compliance and high-quality customer service.
Student Enquiries Team Lead (Hybrid) in Sydney employer: UNSW
UNSW is an exceptional employer that fosters a collaborative and innovative work culture, providing employees with the opportunity to make a meaningful impact through their fundraising efforts. Located in a vibrant academic environment, staff benefit from professional development opportunities, a commitment to diversity, and a supportive community that values each individual's contributions. Join us to be part of a mission-driven organisation dedicated to advancing education and research while enjoying a fulfilling career.
