Job no: 544196
Work type: Full Time
Location: Sydney, NSW
Categories: Student Services, Student Recruitment / Admissions
Employment Type:2 roles, 1 X Full-TimeFixed term until July 2027 & 1 X Full-Time Fixed term until June 2028
Remuneration:$92,265 + 17% superannuation(level5)
Location: KensingtonUNSWCampus(Hybrid)
Why Your Role Matters
As an Assessment Officer,you’llplay a key role in providing an efficient and positive experience for prospective and current students.You’llbe responsible fortheaccurateandtimelyassessment of credit transfer, advanced standing, and Recognition of Prior Learning (RPL) applications, ensuring alignment with university policy and articulation agreements.
The role reports to the Credit & RPL Team Leader and has no direct reports.
We have two roles available, both replacing current employees.
Main Responsibilities
- Assess credit transfer, advanced standing, and RPL applications in line with university policies and procedures
- Verify prior study records and qualifications for authenticity and relevance
- Work with academic and faculty staff to review and approve non-precedented applications
- Maintain the credit precedent database and support development of articulation pathways
- Provide clear, student-focused communication on application outcomes and next steps
- Manage student enquiries, ensuringtimelyresolution andaccuraterecord keeping
- Contribute to audits, reporting, and ongoing quality improvement initiatives
- Participate in team collaboration, training, and process enhancement activities
You can access the full extent of the tasks on the job description.
Who You Are
You’rean organised and customer-focused professional with strong administrative skills and a genuine commitment to delivering an excellent student experience. You thrive in a busy environment, can manage competing priorities, and bring sound judgement to complex situations.You will have:
- Ideallypreviousexperience in assessing credit transferand/or RPL applications
- Proven experience in administration and customer service within a higher education environment.
- Strong understanding of the student lifecycle in a university setting
- Excellent communication and interpersonal skills, with the ability to engage effectively with students, staff, and external stakeholders.
- Confidence in interpreting policies and procedures toprovideaccurateadvice and resolve issues independently.
- Strong attention to detail, with the ability to work efficiently, manage multiple tasks, and adapt to changing priorities.
- A proactive and positive attitude, with a focus on collaboration, service quality, and continuous improvement.
Both roles will work on a hybrid basis,Monday to Friday, business hours.Work during the end of the year UNSW shutdown period, and some keyweekendsduring peak periods, will berequired.
Candidates will need to have full working rights – no sponsorship sorry.
Applications cannot be accepted if sent directly to the contact listed
As part of our recruitment process candidates may be required to undergo pre-employment screening, which may include reference checks, qualification verification, right-to-work verification, and criminal history screening where relevant to the role.
UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.
Advertised: 04 Nov 2026 AUS Eastern Daylight Time
Applications close: 17 Nov 2026 AUS Eastern Daylight Time
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