Senior Operations Officer in Sydney

At UTS, we're a young, globally recognised university known for doing things differently. Based in the centre of Sydney, we work closely with industry, government, and the community to focus on outcomes that matter. Our strength lies in how we bring creativity, technology and innovation together to make a practical difference.

The Division of Education & Students is one of UTS's largest and most dynamic divisions, supporting learning, student success and institutional impact across the university. The division encompasses five portfolios - Education, Students, University Library, Social Justice & Inclusion, and Indigenous Leadership & Engagement - alongside the Office of the DVC (Academic), which provides strategic and operational oversight across all five areas.

The division is currently implementing a new operating model and progressing major priorities in curriculum transformation, student equity and wellbeing. The Office of the DVC (Academic) coordinates with a broad range of stakeholders, from central teams to faculties at all levels.

The two Senior Operations Officer roles sit within the Office of the DVC (Academic) and provide direct project and operational support to the divisional leadership team. The work is varied and includes:

• Coordinating activities and workflows across the office
• Preparing written communications, maintaining registers and drafting reports
• Supporting the smooth day-to-day running of a busy executive environment

Working under broad direction, the roles require the ability to manage competing priorities, communicate clearly with a range of stakeholders, apply sound judgement in resolving queries, and maintain accuracy and discretion across all aspects of the work.

Role responsibilities:

• Coordinating workflows and administrative priorities across the executive office
• Preparing clear, accurate written communications, reports and briefing materials
• Building and maintaining effective working relationships across the division
• Identifying and resolving operational and administrative queries
• Maintaining divisional information, records and document management
• Handling sensitive and confidential matters with discretion
• Providing support to committees and working groups
• Providing project support to ensure projects align with operational and strategic goals

Skills, attributes and knowledge:

• Strong organisational and planning skills
• High-level written and interpersonal communication skills
• A professional manner with a strong service orientation
• Sound problem-solving skills
• Proficiency in Microsoft 365 and interest in AI-enabled tools
• Broad knowledge of university administration, policy and procedures

Experience:

• Demonstrated experience in a project, administrative or operational support role
• A track record of producing clear written correspondence
• Demonstrated ability to build effective working relationships
• Experience developing, maintaining or improving administrative systems
• Proficiency in Microsoft 365 tools
• Experience in the higher education sector is highly regarded

Qualifications:

• Degree level qualification or an equivalent combination of experience and training

What We Offer:

Base Salary Range: $101,262.00 - $109,641.00 (HEW6) plus 17% superannuation. The position is full time and will be made on a continuing basis. UTS staff also benefit from a wide range of Employee Benefits including flexible work practices, generous parental leave and salary packaging opportunities.

UTS is committed to diversity and inclusion, and we encourage applicants to include a statement on career breaks or relative to opportunity where relevant. UTS prioritises safety, respect, and inclusion for every member of our community.

General enquiries or issues with your application may be directed to Talent@uts.edu.au. Closing Date: Monday, 21 September 2026 at 11.59 pm (AEST). You must have unrestricted work rights in Australia for the duration of this employment to apply. Visa sponsorship is not available for this appointment.

Accessibility: UTS Recruitment is committed to digital accessibility. If you experience any difficulty with the content of our advertising, please let us know so we can ensure our information is accessible to everyone.

We welcome applications from women, Indigenous Australians, people with disability, those who identify as LGBTIQ+ and applicants from culturally and linguistically diverse backgrounds.