University of Technology Sydney is seeking a hands-on Technical Support Analyst to deliver high‑quality 1st and 2nd line IT support for staff and vendors across hardware, software, SaaS and end‑user devices. The role focuses on customer service and timely resolution in line with SLAs.
Based in Sydney, you’ll work in the Service Desk, handling face‑to‑face, phone, remote and ticket requests, troubleshoot issues, and log updates while contributing to knowledge base improvements.
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Senior IT Service Desk Analyst — Cloud & Infra (Onsite) in Sydney employer: University of Technology Sydney
The University of Technology Sydney is an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration in the field of Data Analytics and AI Education. With a commitment to employee growth, you will have access to professional development opportunities and the chance to engage with industry leaders, all while enjoying a competitive salary and generous superannuation benefits. Join us in shaping the future of education in a dynamic and supportive environment.
Contact Details:
University of Technology Sydney Recruitment Team
