The University of Sydney is seeking a Senior Manager, Complaints Policy and Reform to lead the organisation's complaints policy and reform agenda. The role combines strategic thinking with hands-on delivery, drafting policies and procedures, developing frameworks and engaging stakeholders to support improvements across complaint management functions.
You will influence organisation-wide reform, provide strategic advice on governance and regulatory matters, and drive consultation to strengthen
Policy Reform Leader: Complaints & Governance in Sydney employer: University of Sydney
The University of Sydney is an exceptional employer, particularly for Aboriginal and Torres Strait Islander individuals, offering a supportive and culturally safe environment that fosters professional growth and community engagement. With generous benefits such as cultural leave, flexible working arrangements, and access to Indigenous professional development programs, employees are empowered to contribute meaningfully to the advancement of Indigenous health education. Joining this prestigious institution means being part of a dedicated community committed to improving health outcomes and embedding First Nations perspectives into the curriculum.
