At a Glance
- Tasks: Provide top-notch support to students and staff via multiple channels.
- Company: Join the University of Sydney, a leading educational institution.
- Benefits: Enjoy flexible hours, professional development, and a vibrant campus culture.
- Other info: Be part of a dynamic team focused on continuous improvement.
- Why this job: Make a difference by enhancing the student experience through excellent service.
- Qualifications: Experience in customer service and strong communication skills required.
University of Sydney is seeking an experienced Campus Connect Consultant to deliver high-quality customer service to staff and students across phone, email, web, remote, and self-service channels.
You will resolve enquiries, manage Service Now tickets, and provide face-to-face support at Campus Connect Hubs, contributing to continual service improvements within the Shared Service Centre.
Campus ICT Support Specialist (Multi-Channel) in Mundaring employer: University of Sydney
The University of Sydney is an exceptional employer, particularly for Aboriginal and Torres Strait Islander individuals, offering a supportive and culturally safe environment that fosters professional growth and community engagement. With generous benefits such as cultural leave, flexible working arrangements, and access to Indigenous professional development programs, employees are empowered to contribute meaningfully to the advancement of Indigenous health education. Joining this prestigious institution means being part of a dedicated community committed to improving health outcomes and embedding First Nations perspectives into the curriculum.
