At a Glance
- Tasks: Lead a team to create unforgettable experiences for students at the University of Sydney.
- Company: Join the vibrant community at the University of Sydney Union (USU).
- Benefits: Enjoy meal cards, generous leave, and discounts with USU Rewards membership.
- Other info: Dynamic role with opportunities for creativity and strategic impact.
- Why this job: Shape student life and foster community on Australia's iconic campus.
- Qualifications: 3+ years in management or youth-focused roles with strong leadership skills.
The predicted salary is between 66150 - 80850 $ per year.
Join us at the University of Sydney Union (USU) to create unforgettable experiences for thousands of students across Australia’s most iconic campus. We believe university life should be more than textbooks and lectures – it should be connection, community, and life-changing experiences.
WHY YOU’LL LOVE THIS ROLE
As the Membership Growth & Experience Manager, you will lead a passionate team and drive two key areas:
- Membership strategy – developing and delivering initiatives that increase and retain USU membership year on year.
- Student experience – ensuring our programs and events inspire students, foster community, and strengthen member engagement.
This role combines strategy, creativity, and leadership. You’ll shape the future of membership at USU while supporting student-led programs that bring campus to life.
WHAT YOU’LL BE DOING
- Develop and execute a membership growth strategy that drives acquisition and retention.
- Lead and inspire a team across programs including volunteering, student voice, and international student engagement.
- Oversee engaging events and campaigns that boost membership numbers and create unforgettable student experiences.
- Manage budgets and reporting with both precision and creativity.
- Build strong relationships across campus, from student leaders to university executives.
WHAT YOU BRING
- Experience creating and delivering strategies that grow and retain membership and customer engagement.
- Proven leadership skills – you build high-performing, inclusive, and motivated teams.
- Strategic thinking and strong project management capabilities.
- Excellent communication and stakeholder management skills.
- 3+ years’ experience in management, membership-based, youth-focused, or engagement-driven roles.
- A proactive, adaptable mindset – you thrive in fast-paced, evolving environments.
WHAT WE OFFER
- Meal card for food and beverage - $15 per day
- 17.5% annual leave loading
- Complimentary USU Rewards membership (discounts on and off campus)
- Generous paid leave entitlements including 3 days of life leave and 5 additional paid leave days per year
- Commitment to learning and development
Membership Growth & Experience Manager in Sydney employer: University of Sydney Union (USU)
At the University of Sydney Union (USU), we pride ourselves on fostering a vibrant and inclusive work culture that prioritises connection and community. As a Membership Growth & Experience Manager, you'll enjoy generous benefits such as a daily meal card, extensive leave entitlements, and a commitment to your professional development, all while making a meaningful impact on student life at one of Australia's most iconic campuses.
Contact Details:
University of Sydney Union (USU) Recruitment Team
