Job Description
We are seeking a detail‑oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.
The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.
Key Responsibilities
- Respond to booking inquiries
- Gather customer needs and preferences
- Research available options
- Coordinate booking details
- Verify customer and reservation information
- Provide confirmations and relevant information
- Assist with booking updates and changes
- Communicate with providers as needed
- Maintain accurate booking records
- Follow up with customers regarding outstanding information
- Provide professional support throughout the booking process
Qualifications
- Strong communication skills
- Excellent organization
- Attention to detail
- Customer-focused attitude
- Comfortable researching information online
- Basic computer proficiency
- Ability to learn booking systems
- Strong time‑management abilities
- Reliable and self‑motivated
- Previous booking or customer‑service experience is helpful but not required
Why Choose Us?
- Remote Environment: Coordinate bookings remotely
- Flexible Scheduling: Organise your schedule around responsibilities and customer needs
- Training Available: Learn booking procedures and online platforms
- Ongoing Support: Access educational resources and guidance
- Professional Development: Build organisation, communication, research, and coordination skills
- Customer‑Focused Role: Assist customers throughout the booking process
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Property & Commercial Counsel (In-House) – Hybrid, 17% Super in Sydney employer: University of Queensland
At UQ, we pride ourselves on being an exceptional employer, offering a vibrant work culture at our St Lucia Campus that fosters collaboration and innovation. As a Librarian, you'll benefit from competitive salaries, generous superannuation, and a range of employee perks including flexible working options and professional development opportunities, all while contributing to a community dedicated to excellence in education and research.
