At a Glance
- Tasks: Lead the strategy and delivery of UNE's endpoint computing environment.
- Company: Join a diverse and inclusive workplace at UNE.
- Benefits: Enjoy competitive salary, generous leave, and flexible work arrangements.
- Other info: Work in a vibrant city with stunning natural beauty and excellent career growth.
- Why this job: Make a tangible impact on how a university community operates daily.
- Qualifications: Expertise in desktop technologies and proven project delivery experience required.
The predicted salary is between 135019 - 135019 $ per year.
A continuing, full-time position with a salary range of $116,342 to $135,019 per annum (HEO8) plus 17% superannuation. Salary packaging options are available along with generous leave entitlements including Christmas shutdown, parental, cultural, gender affirmation, and domestic violence leave. The role offers 5 weeks of annual leave plus Christmas shutdown leave, flexible or hybrid work arrangements, relocation assistance, and free on-campus parking.
As Manager Device Services, you'll lead the strategy and delivery of UNE's endpoint computing environment, shaping the hardware, software, and standard operating environments that underpin the daily work of every staff member across the University. This is a hands-on leadership role where you'll architect and manage the standard equipment list and SOE, drive fleet patching and security posture, oversee student-facing computer labs, and identify opportunities to introduce smarter, more cost-effective ways of delivering desktop services. You'll lead a small team, work closely with the Senior Manager Digital Infrastructure, and play a key role in strategic planning for Digital Infrastructure.
To be successful in this role, you will have:
- Deep expertise in desktop technologies - Windows and macOS environments, SOE management, and endpoint security.
- Proven project delivery - planning, prioritising, and executing large-scale IT initiatives under competing deadlines.
- Experience at scale - architecting and managing standardised hardware and software environments across a large organisation.
- Strong communication skills - able to translate complex technical concepts clearly for non-technical stakeholders.
- Genuine Leadership capability - guiding teams, building culture, and fostering a collaborative, service-oriented environment.
- A strategic mindset - always looking for opportunities to innovate and continuously improve.
This role sits within the Digital Infrastructure team, part of UNE's Technology and Digital Services (TDS) directorate - the team responsible for the technology platforms, infrastructure, and digital services that underpin everything from teaching and research to day-to-day operations. The work is diverse, challenging, and genuinely rewarding.
Armidale is an attractive and vibrant city that combines all the features of a bustling regional town centre with the tranquility of rural living. It boasts gourmet restaurants and cafes, boutique shopping, quality schools, and sporting facilities. Surrounded by mountain gorges, waterfalls, and national parks, Armidale's natural beauty and distinct seasons make it an ideal place to live and thrive.
At UNE, we believe our strength comes from the diversity of our people and the unique perspectives they bring. We are committed to fostering an inclusive environment where everyone is valued and empowered to contribute their best. We warmly encourage applications from Aboriginal and Torres Strait Islander peoples, individuals with lived experience of mental health or disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQIA+.
Manager, Device Services in Armidale employer: University of New England
The University of New England (UNE) is an exceptional employer, offering a supportive and inclusive work culture that values diversity and employee wellbeing. With generous leave entitlements, including a Christmas shutdown and five weeks of annual leave, along with access to state-of-the-art facilities and professional development opportunities, UNE fosters an environment where staff can thrive both personally and professionally in the beautiful Armidale region.
