At a Glance
- Tasks: Deliver exceptional customer service and create memorable in-store experiences.
- Company: Join Universal Store, a leading Australian fashion retailer.
- Benefits: Fun, fast-paced environment with comprehensive training and supportive team culture.
- Other info: Casual role available from October 2026 to February 2027.
- Why this job: Be part of an exciting Christmas team and gain valuable retail experience.
- Qualifications: Previous retail experience and a passion for customer service.
The predicted salary is between 15.3 - 18.7 $ per hour.
The Opportunity
Universal Store is looking for passionate, customer-focused team members to join our team throughout the Christmas trade period.
This is a Casual opportunity, and successful candidates must be available to work from
October 2026 through to 7 February 2027.
If you love fashion, enjoy connecting with customers, and thrive in a fast-paced retail environment, we'd love to hear from you.
Responsibilities
- Deliver exceptional customer service and create memorable in-store experiences.
- Build strong relationships with customers and develop a loyal client base.
- Contribute to achieving sales targets and store performance.
- Support day-to-day store operations, from stock room to shop floor.
- Maintain visual merchandising standards and store presentation.
- Work collaboratively as part of a positive and high-performing team.
Skills and Experience
- Previous retail experience, ideally in fashion or customer-focused environments.
- Strong passion for customer service and creating memorable customer experiences.
- Warm, enthusiastic personality with excellent communication skills.
- Ability to build rapport quickly and confidently with customers.
- Reliable and flexible, with availability throughout the Christmas trading period.
- A positive, team-first attitude and willingness to support where needed.
What We Offer
- A fun, fast-paced retail environment during our busiest and most exciting time of year.
- Comprehensive onboarding and training to set you up for success.
- A supportive team culture where everyone contributes to achieving great results.
- The opportunity to gain valuable retail experience with a leading Australian fashion retailer.
Our Values
- Care for Everyone
- Here to Help
- Make it Work
- Better than Good
- Contribute
- Apply Now
If you're excited to be part of our Christmas team and help deliver an exceptional customer experience during our busiest time of year, apply now with your CV and a brief cover letter outlining your experience and passion for customer service.
Due to the high volume of applications, only shortlisted candidates may be contacted.
Seasonal contracts conclude on 7 February 2027.
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Holiday Fashion Retail Associate employer: Universal Store
Universal Store is an exceptional employer, offering a vibrant and collaborative workplace culture at our modern Support Office in Eagle Farm. With a strong focus on employee growth, we provide extensive learning and development opportunities, hybrid working arrangements, and exclusive staff discounts across our brands. Our supportive leadership team fosters an environment where innovation thrives, making it a rewarding place for those looking to make a meaningful impact in the retail fashion industry.
