Universal Store is looking for a driven and inspiring retail leader to step into a Full-Time Second in Chargerole. This position works closely with the Store Manager and mirrors many Store Manager responsibilities, making it the perfect step ifyou'relooking to grow your retail leadership career.
The successful candidate will work a Sunday–Thursday roster.
Responsibilities
- Lead store operations and team performance.
- Deliver exceptional customer experiences every day.
- Support and coach team to achieve sales targets.
- Execute VM and promotional directives.
- Assistwith inventory management and stock insights.
- Lead by example and uphold Universal Store culture.
Skills and Experience
- Previousleadership experience in retail (Shift Supervisor / 2IC).
- Strong sales focus withabilityto motivate and lead a team.
- Warm, confident communicator with excellent customer service skills.
- Strong operational understanding — VM, stock, store standards.
- Flexible, hands-on, and thrives in a fast-paced environment.
- High attention to detail and commitment to brand presentation.
What We Offer
- Career development with clear paths to Store Manager.
- Technical and leadership training.
- Strong, supportive team culture.
- Generous staff discounts andfavourablerosters.
- A workplace where your ideas are valued.
Our Values
- Care for Everyone
- Here to Help
- Make it Work
- Better than Good
- Contribute
Assistant Store Manager in Byron Bay employer: Universal Store
Universal Store is an exceptional employer, offering a vibrant and collaborative workplace culture at our modern Support Office in Eagle Farm. With a strong focus on employee growth, we provide extensive learning and development opportunities, hybrid working arrangements, and exclusive staff discounts across our brands. Our supportive leadership team fosters an environment where innovation thrives, making it a rewarding place for those looking to make a meaningful impact in the retail fashion industry.
