Unitywater is seeking a Head of Customer Service to lead our Customer Service function for a 12-month maximum-term contract. You will provide senior leadership across customer operations, ensuring complex issues are resolved effectively and teams collaborate to deliver consistent, high-quality service.
You’ll build a diverse team, foster accountability, and engage with senior stakeholders while driving continuous improvement and proactive problem-solving across the business.
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Senior Head of Customer Service & Experience in Hervey Bay employer: Unitywater
Ventia is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture where fairness, inclusion, and respect are at the forefront. As a Maintenance Supervisor, you will have the opportunity to lead a dedicated team in maintaining critical transport infrastructure while benefiting from extensive career development programs and a commitment to safety in live traffic environments. With over 35,000 employees across Australia and New Zealand, Ventia fosters a collaborative atmosphere that empowers individuals to reach their full potential.
