At a Glance
- Tasks: Lead and manage a unique boarding house program, ensuring safe and compliant housing services.
- Company: Unity Housing, a leading not-for-profit provider of affordable housing in South Australia.
- Benefits: Enjoy 5 weeks of annual leave, flexible work options, and a wellbeing program.
- Other info: Join a diverse team committed to positive outcomes for tenants and communities.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in social housing or tenancy management with strong people leadership skills.
The predicted salary is between 62100 - 75900 $ per year.
5 weeks’ paid annual leave and salary sacrifice options.
About Us
Unity Housing Company Ltd (Unity) is one of the largest and most innovative not-for-profit providers of affordable and social housing in South Australia. Our primary aim is to provide affordable, safe, and secure housing for people, whilst supporting independence and connection to their communities.
Why work with Unity?
At Unity, our people are at the core of everything we do. Benefits of working with Unity include five-weeks’ annual leave per annum (pro-rata), leave loading, salary packaging arrangements, flexible working arrangements, a wellbeing program, access to the organisation Employee Assistance Program and so much more!
About the Role
We are currently seeking an experienced Boarding House Coordinator to join our Boarding House team on a permanent full-time basis. This rewarding role offers the opportunity to lead a unique housing program operating across four Boarding House sites in the CBD, including one staffed site operating 24 hours a day, 7 days a week, and three unstaffed sites. Working with a diverse tenant group who may be vulnerable, at risk of homelessness, or seeking stable and affordable accommodation, you will play a pivotal role in creating safe, well-managed housing environments and achieving positive tenancy outcomes.
Key responsibilities include:
- Lead the day-to-day operations of Unity Housing’s Boarding House Program, ensuring safe, compliant and high-quality services.
- Supervise, coach and support staff, fostering a high-performing and accountable team culture.
- Coordinate a 24/7 staffing model, ensuring appropriate coverage and continuity of service.
- Manage tenancy and occupancy outcomes, including allocations, sustainment strategies and complex tenancy matters.
- Oversee site operations, maintenance, safety and compliance requirements across the Boarding House portfolio.
- Build and maintain positive relationships with tenants, support providers and key community stakeholders.
- Drive continuous improvement, risk management and operational performance to achieve positive tenant outcomes.
Special Conditions
- This is an on-site position based at our Boarding House, with working from home options not available.
- While the role is primarily Monday to Friday, flexibility is required to support the operational needs of a 24/7 site, including availability outside standard working hours.
- Participation in an on-call roster is required, including responding to escalated or urgent matters as needed.
About You
You are an experienced and people-focused leader with a background in social housing, tenancy management, property services or a related sector. You have the ability to balance operational responsibilities with strong people leadership, creating a positive team culture while ensuring services are delivered safely, compliantly and to a high standard.
You are a strong communicator with excellent time management skills, a keen eye for detail and a flexible, solutions-focused approach. You think on your feet, exercise sound judgement and work effectively with a high degree of autonomy. Comfortable operating in a dynamic environment, you can adapt quickly to changing priorities and confidently navigate complex tenancy, operational and workforce challenges.
Most importantly, you are an approachable and resilient leader who builds strong relationships, works collaboratively with others and is committed to achieving positive outcomes for tenants, stakeholders and your team. You are passionate about delivering quality services that support people to sustain their housing and thrive within their community.
Unity Housing is an equal opportunity employer committed to building a diverse workforce. We strongly encourage Aboriginal and/or Torres Strait Islander Peoples to apply. We are dedicated to making our recruitment process accessible and can provide reasonable adjustments as needed. If you require any support or adjustments to participate in the process, please let us know.
Boarding House Coordinator in Adelaide employer: Unity Housing Company
Unity Housing Company Ltd is an exceptional employer, dedicated to creating a supportive and inclusive work environment that prioritises employee wellbeing and professional growth. With generous benefits such as five weeks of paid annual leave, flexible working arrangements, and a strong focus on community impact, Unity empowers its staff to make meaningful contributions to affordable housing in South Australia. Join us to be part of a team that values innovation, collaboration, and the positive transformation of communities.
