Your Mission:
Join a fast-paced IT environment where your technical expertisekeeps our systems humming and our people connected. As the go-totech troubleshooter, you'll be the first line of defence againstsystem issues, security threats, and user frustrations, making areal impact every day.
What You'll Be Doing:
- Deliver responsive L1–L2 support acrossdesktops, systems, telephony, mobile devices, and AVsystems.
- Administer user accounts, security policies, andconfigurations via Active Directory andMicrosoft 365.
- Manage Exchange, Intune, Endpoint Configuration Manager,and MDM platforms.
- Troubleshoot network issues, hardwarefaults, and software bugs with precision and speed.
- Monitor and elevate cybersecurity threats, ensuring asecure digital environment.
- Collaborate on IT projects, audits, and continuousimprovement initiatives.
Tech Stack You'll Work With:
- Networking: LAN/WAN, DHCP, PrintingServices, basic network troubleshooting
Why You'll Love It Here:
- Salary Packaging: Up to $15,900 tax-free +$2,650 for meals/entertainment + novated leasing.
- Career Growth: Regular training,upskilling, and exposure to enterprise-level tech.
- Culture: Casual Fridays, inclusive teamvibe, and a mission-driven workplace.
- Coffee Perks: Fuel your day with ourin-house coffee machine, because great support starts withgreat coffee.
- Parental Leave: 16 weeks of paidleave.
Who You Are:
- A tech-savvy problem solver with a passion for user supportand system reliability.
- Experienced in help desk/service desk environments andenterprise IT tools.
- Skilled in troubleshooting across hardware, software, andnetworks.
- Cyber-aware and proactive about security bestpractices.
- A team player who thrives in collaborative,service-oriented environments.
Must-Haves:
- Tertiary qualification in IT (Cert IV, Diploma orDegree).
- SA Driver's Licence.
- DHS Working with Children Check.
- NDIS Worker Screening Check.
Why UnitingSA?
We're a values-driven organisation making a real difference inthe community. As part of our IDT team, your work powers thesystems that support aged care, disability services, housing, andmore. You'll be part of something bigger-tech with purpose.
We welcome applications from all community members, includingAboriginal and Torres Strait Islander peoples, people fromculturally diverse backgrounds, and people with all abilities anddiversities.
Applications close: Thursday 20thAugust 2026.
Our application process is mobile-friendly for your convenience.
ICT Support Services Officer in Adelaide employer: UnitingCare SA
UnitingSA is an exceptional employer dedicated to empowering families and fostering community connections in the northern suburbs of Adelaide. With a strong focus on employee wellbeing, generous salary packaging, and extensive career development opportunities, we create a supportive work culture that values respect, compassion, and justice. Join us in making a meaningful impact while enjoying a fulfilling career that promotes personal and professional growth.
