Financial Capability Worker

Employment Term: Maximum Term to 30 June 2026, Part-Time (60.8 hours per fortnight)

Location: Townsville

Remuneration: $46.70 per hour + Super + NFP Salary Packaging (save tax and increase your take home pay)

At UnitingCare we are leaders in crisis response, the protection of vulnerable people and children, financial resilience and family wellbeing. Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people’s lives. We are seeking a Financial Capability Worker to join our Financial Resilience and Wellbeing Service—a free, confidential service supporting individuals and families experiencing financial hardship, stress, anxiety and mental health challenges. In this role, you will support those accessing the service to create positive and practical outcomes.

The Financial Capability Worker works with clients and the community on a one-on-one basis as well as group settings to ease the hardship of people in financial difficulty or crisis by helping people build longer-term capability to budget and manage their money better and make informed choices.

As a Financial Capability Worker, you will:

• Deliver financial literacy education, by way of workshops, information sessions, and maintain a strong focus on supporting people to change behavioural patterns.
• Work with individuals to create strategies to develop a longer-term capability to budget and manage their money and make informed choices.
• Develop and deliver tailored group community education (financial literacy) activities with a focus on empowerment and building resilience by providing strategies and awareness of current needs and issues which facilitate early intervention outcomes.
• Work in a mobile capacity in the community, co-locating with organizations to ensure accessibility to clients in need.
• Contribute to community education initiatives that raise awareness of financial wellbeing issues.

What makes a difference for us?

• Completed a Financial Literacy Skillset (or willing to obtain within the first 3 months of employment).
• The preferred Qualification is Certificate III in Community Services.
• Working towards a Diploma of Financial Counselling would be advantageous.
• Have completed or working towards a Problem Gambling Skill Set CHCSS00111 course would be advantageous.
• Demonstrated competency in financial literacy and knowledge of interventions and approaches to empower individuals and families to make informed budgeting choices.
• Demonstrated knowledge and experience in the creation and delivery of workshops and presentations in a variety of settings.
• Membership of eligibility for membership with Financial Counselling Queensland (FCQ).
• Current drivers’ license.
• Suitability Card for Child Related Employment (Blue Card).

What makes a difference for you?

• Flexible work arrangements to support work-life balance.
• NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum.
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs.
• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme.
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events.
• Career development opportunities to challenge yourself, grow and make a meaningful difference.
• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others.

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will provide welcoming, safe and nurturing services for children, implement measures to prevent child abuse and neglect within our services, and appropriately and immediately address child abuse and neglect if it does occur.

Our approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support.