Child and Family Case Worker in Toowoomba

Employment Term: Maximum Term to 29 March 2027 | Full-Time (38 hours per week)

Location: Toowoomba

Remuneration: $53.43 per hour + Super + NFP Salary Packaging (save tax and increase your take-home pay)

Applications Close: Applications will be reviewed as they are received and therefore may result in the role closing early if the right applicant is found.

Make a meaningful difference with UnitingCare Queensland. At UnitingCare, we are leaders in crisis response, the protection of vulnerable people and children, financial resilience, and family wellbeing. Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people's lives.

Your part in our UnitingCare team: The Intensive Family Support Service assists complex, vulnerable families who are at risk of entering the Child Protection system. We are a voluntary service who visits families in their homes approximately once a week for up to 12 months, enabling us to work together to keep children safe and achieve family goals.

The Child and Family Case Worker will lead case management with families in a fast-paced, high-volume work environment to identify and prioritise their concerns.

This role involves:

• Providing a mix of therapeutic and in-home practical care to support complex, vulnerable and often hard-to-reach families.
• Actively engaging, assessing, and developing collaborative case plans to ensure we are prioritising the families' presenting concerns, in turn preparing them to be referred to specialist support services.

What makes a difference for us?

• Bachelor's degree or higher in a relevant field, i.e. Social Work, Counselling, Psychology, Human Services
• A minimum of 2 years' experience in case management and child protection - working directly with families, children, young people with complex needs.
• Current knowledge and understanding of Domestic Family Violence and the impact on children.
• An understanding of First Nations peoples, cultures and society, and the issues which impact them.
• A commitment to culturally safe practice.
• A sound knowledge and understanding in Attachment Theory, Trauma-informed practice, and Child Development.
• Current QLD working with children check (Blue Card).
• Eligibility to work in Australia.

We'd love you to be part of our UnitingCare family. Joining our FaDS team, you'll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we're a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen's Hospital, and St Andrew's War Memorial Hospital, and have been leading by example for more than 100 years.

Child safe, Child friendly: UnitingCare is committed to being a Child Safe, Child Friendly organisation and will:

• Provide welcoming, safe & nurturing services for children
• Implement measures to prevent child abuse and neglect within our services
• Appropriately and immediately address child abuse and neglect if it does occur
• Abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

Diversity & Inclusion: Our approach is simple–everybody is welcome here. At UnitingCare, diversity is at the core of who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Commitment to Safeguarding: We are committed to creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.