Resident Experience & Quality Champion in Melbourne

Resident Experience & Quality Champion in Melbourne

Melbourne Full-Time On-site
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Uniting AgeWell Limited in Victoria and Tasmania seeks a Customer Experience & Quality Partner to ensure residents, clients and families influence care delivery and service design. Based in your local community, you will work within the Quality and Clinical Governance team to strengthen engagement and manage feedback and complaints.

You will analyse insights, drive continuous improvement, coach leaders and frontline teams, and contribute to accreditation and safety outcomes, embedding

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Resident Experience & Quality Champion in Melbourne employer: Uniting AgeWell Limited

Uniting AgeWell is an exceptional employer that prioritises the wellbeing and independence of older Australians, fostering a supportive and inclusive work culture grounded in the BEST philosophy. With competitive above-award pay, generous salary packaging options, and extensive career development opportunities, employees are empowered to grow within a values-driven not-for-profit organisation. Located in Mildura, staff enjoy a collaborative environment that encourages flexibility and innovation while making a meaningful impact in the community.

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Contact Details:

Uniting AgeWell Limited Recruitment Team