At a Glance
- Tasks: Support older people to live independently by managing their care plans and coordinating services.
- Company: Uniting AgeWell, a values-driven organisation dedicated to high-quality aged care.
- Benefits: Above award pay, salary packaging, career growth, and 24/7 support for staff.
- Other info: Flexible part-time hours with opportunities for professional development.
- Why this job: Make a real difference in the lives of older people while building meaningful relationships.
- Qualifications: Experience in client management and person-centred support in aged care or related fields.
The predicted salary is between 24.3 - 29.7 $ per hour.
About Us
At Uniting AgeWell, we support older people to live with choice, independence and dignity. Through our community and residential services across Victoria and Tasmania, we help older people stay connected to their communities and continue living the life they choose. With more than 5,500 employees and 600 volunteers, we are committed to delivering high-quality care and services that make a genuine difference. Our culture is built on our BEST philosophy - Believe, Excel, Support and Trust - and guided by our values of Kindness, Respect, Integrity, Innovation and Inclusion.
Why choose Uniting AgeWell
- Above award hourly rates
- Salary packaging benefit up to $15,900 + $2,650 annually
- Annual Leave loading
- Career pathways, education and training opportunities
- Comprehensive Employee Assistance Program available 24/7 for our staff
- Enhanced Parental Leave options
- Location options - move within our Uniting AgeWell network (Victoria and Tasmania)
- Not for profit, values-based organisation
About the role
Working within the Loddon Mallee South Support at Home Program, you will be based in our Bendigo office and play a key role in supporting older people to live independently in their own homes. As a Care Advisor, you will manage a caseload of clients, working closely with them, their families and support networks to identify goals, develop personalised care plans and coordinate services that promote wellbeing, choice and independence. This permanent part-time position offers 30 hours per week, worked across four weekdays.
Duties may include:
- Building trusted relationships with clients and their families through regular contact and support
- Conducting assessments and developing personalised care plans that promote independence, wellbeing and choice
- Reviewing and adjusting care plans as client needs change
- Coordinating services and referrals to ensure seamless, client-focused care
- Supporting clients to make informed decisions about their services, goals and budgets
- Monitoring client wellbeing and identifying emerging risks or support needs
- Working closely with health professionals and community services to achieve positive outcomes
- Managing a diverse caseload while maintaining accurate records and documentation
- Responding to client feedback, incidents and concerns with professionalism and empathy
- Delivering exceptional customer service while supporting older people to live independently at home
About you
You are passionate about supporting older people to live independently and achieve their goals. You enjoy building meaningful relationships, navigating complex situations and delivering high-quality, person-centred support. We're looking for someone with:
- Experience managing client caseloads and delivering person-centred, goal-focused support within the aged care, health, community services, allied health or disability sectors
- Experience conducting assessments, developing care plans, coordinating services and reviewing client outcomes
- A strong understanding of Consumer Directed Care principles and person-centred practice
- Excellent communication and relationship-building skills, with the ability to work collaboratively with clients, families, health professionals and service providers
- Strong organisational skills and the ability to manage competing priorities while maintaining accurate records and documentation
- A sound understanding of compliance, privacy, safety and professional responsibilities within a care environment
- The ability to work independently while contributing positively to a collaborative team environment
- A commitment to our BEST philosophy of Believe, Excel, Support and Trust
Essential Requirements
You must have, or be willing to obtain:
- Current First Aid and CPR certificates
- A Victorian Driver Licence
- Access to a reliable, registered and insured vehicle for work-related travel
- A Victorian Working With Children Check (Employee)
- Current and ongoing flu vaccination
- Australian working rights
- A National Police Check
Ready to Apply
We warmly welcome applications from Aboriginal and Torres Strait Islander peoples. For more information, please email quoting the position title and location, or visit our Careers Page. Only shortlisted candidates will be contacted. Help older people live well with choice and dignity - choose a career with heart.
Care Advisor employer: Uniting AgeWell Careers
Uniting AgeWell is an exceptional employer dedicated to enhancing the lives of older Australians through a supportive and inclusive workplace culture. With a strong commitment to employee growth, we offer opportunities for professional development while fostering a sense of community among our 5,000 staff members. Located in Victoria and Tasmania, our focus on the BEST philosophy—Believe, Excel, Support, and Trust—ensures that every team member feels valued and empowered to make a meaningful impact in the lives of our residents and clients.
