At a Glance
- Tasks: Install and maintain cutting-edge diagnostic imaging equipment while ensuring customer satisfaction.
- Company: Join a leading healthcare technology company focused on innovation and customer care.
- Benefits: Competitive salary, training opportunities, and a supportive team environment.
- Other info: Flexible work hours with opportunities for travel and career advancement.
- Why this job: Make a difference in healthcare by providing essential technical support to customers.
- Qualifications: Technical degree, strong IT skills, and a passion for customer service.
The predicted salary is between 41850 - 51150 $ per year.
Job Responsibilities:
- Responsible for installation of UIH diagnostic imaging equipment within a designated product range at the customer site.
- Work closely with Customer Care Center (regional and headquarter level) to carry out troubleshooting, maintenance, and updates of designated product modalities under supervision.
- Attend service training courses and work toward completion of UIH Professional Certificate to build competence in providing technical assistance and support to our customers.
- Escalate at appropriate situations when customer satisfaction is compromised and ensure contractual obligations are met.
- Other tasks assigned by supervisors.
Qualification Requirements:
- Technical associate’s degree or above.
- Familiar with the principle and structure of diagnostic imaging equipment (DR/CT/MR/PET, etc.).
- Good IT, Microsoft Office and Networking Infrastructure skills.
- Ability to find and troubleshoot faults in the field.
- Strong communication and coordination skills, good customer-oriented service manner, excellent team cooperation spirit.
- A flexible approach to work, travel and unsociable hours.
- Valid driving license and good driving record.
Customer Service Engineer in Perth employer: United Imaging Healthcare
At UIH, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation. As a Spare Parts Coordinator/Manager based in Melbourne, you'll enjoy the benefits of a hybrid work model, competitive remuneration, and opportunities for professional growth within our expanding operations across Australia and New Zealand. Our commitment to continuous improvement and employee development ensures that you will be part of a forward-thinking team dedicated to delivering excellence in spare parts logistics.
We think you need these skills to ace Customer Service Engineer in Perth
Installation of Diagnostic Imaging Equipment
Troubleshooting Skills
Maintenance Skills
Technical Assistance
UIH Professional Certificate
Diagnostic Imaging Knowledge (DR/CT/MR/PET)
IT Skills
