- Responsible for installation of UIH diagnostic imaging equipment within a designated product range at the customer site;
- Work closely with Customer Care Center (regional and headquarter level) to carry out troubleshooting, maintenance, and updates of designated product modalities under supervision;
- Attend service training courses and work toward completion of UIH Professional Certificate to build competence in providing technical assistance and support to our customers;
- Escalate at appropriate situations when customer satisfaction is compromised and ensure contractual obligations are met.
- Other tasks assigned by supervisors.
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Customer Service Engineer in Melbourne employer: United Imaging Healthcare
At UIH, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation. As a Spare Parts Coordinator/Manager based in Melbourne, you'll enjoy the benefits of a hybrid work model, competitive remuneration, and opportunities for professional growth within our expanding operations across Australia and New Zealand. Our commitment to continuous improvement and employee development ensures that you will be part of a forward-thinking team dedicated to delivering excellence in spare parts logistics.
