At a Glance
- Tasks: Repair and maintain cutting-edge hardware in diverse environments.
- Company: Join a leading tech firm with a focus on innovation.
- Benefits: Competitive pay, travel opportunities, and hands-on experience.
- Other info: Great chance to grow your career in a dynamic field.
- Why this job: Make a real difference by solving technical challenges daily.
- Qualifications: 1-2 years in hardware repair and strong troubleshooting skills.
The predicted salary is between 81000 - 99000 $ per year.
Senior Technical Field Engineer (Hardware)
Experience in computer hardware repair, field services, desktop support, or technical support environments.
Strong troubleshooting and fault-finding skills across laptop, desktop, and enterprise hardware platforms.
Experience performing break/fix maintenance on enterprise-class hardware, including servers, storage devices, desktop PCs, notebooks, and peripheral equipment.
Experience replacing and upgrading hardware components such as motherboards, power supplies, memory, storage devices, processors, screens, batteries, keyboards, SSDs, and other field-replaceable units.
Basic knowledge of server hardware diagnostics, RAID configurations, firmware updates, and component replacement procedures.
Practical experience with the installation, basic configuration, and cabling of network infrastructure, including switches, routers, wireless access points, and associated connectivity equipment.
Experience with equipment installation, rack mounting, patching, cable management, and basic site setup activities within enterprise customer environments.
Good understanding of Windows operating systems and desktop computing environments.
Experience working with Dell, Lenovo, HPE, Cisco, or other enterprise OEM hardware platforms is highly desirable.
Strong customer service, communication, and documentation skills.
Ability to work independently and manage multiple onsite service requests.
Experience in Apple Software.
OEM or manufacturer certifications are advantageous.
Key Qualifications
High School Diploma, GED, or equivalent qualification.
1-2 years of experience in computer hardware repair, field services, desktop support, or technical support environments.
Current Australian Driver's License and willingness to travel throughout the Mackay region.
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Senior Technical Field Engineer employer: Unisys
Unisys is an exceptional employer, offering a dynamic work environment where technology meets aviation. As an Airport Mobility & Application Support Analyst, you'll not only gain hands-on experience with cutting-edge systems but also enjoy a culture that prioritises employee growth and collaboration. With opportunities to develop specialist expertise in airport technology and a commitment to diversity and inclusion, Unisys provides a rewarding career path in a unique and fast-paced industry.
