At a Glance
- Tasks: Provide onsite tech support and troubleshoot hardware, software, and networking issues.
- Company: Join a federal government client in Canberra with a focus on secure technology.
- Benefits: Gain hands-on experience, develop skills, and enjoy a professional work environment.
- Other info: Excellent career growth opportunities and exposure to diverse technologies.
- Why this job: Make a direct impact while building your technical expertise in a dynamic setting.
- Qualifications: Minimum 6 months in deskside support; NV1 or NV2 Security Clearance required.
The predicted salary is between 47250 - 57750 $ per year.
NV1 or NV2 Security Clearance Required
Keep critical technology running where reliability matters most.
As a Technical Field Engineer supporting a federal government client in Canberra, you'll play a key role in maintaining secure, reliable, and mission-critical technology environments.
Working onsite, you'll support end users and infrastructure across desktop, laptop, printer, hardware, software, and networking technologies.
This role offers excellent exposure to a variety of technologies while developing valuable field engineering and customer engagement skills.
What You'll Do
- Provide onsite technical support for desktop, laptop, printer, and peripheral devices.
- Investigate, diagnose, triage, and resolve technical issues in a deskside support environment.
- Install, configure, maintain, and troubleshoot hardware, software, and network-related components.
- Support users within a corporate Windows environment.
- Perform printer installation, deployment, configuration, and disposal activities.
- Build, upgrade, and diagnose PCs and associated hardware.
- Deliver a high level of customer service and maintain customer satisfaction throughout every interaction.
- Contribute to a secure, reliable, and high-performing technology environment for a federal government client.
- What You'll Bring
- Minimum 6 months' experience in a deskside support environment.
- Experience with fault investigation, triage, and issue resolution.
- Knowledge of desktop support, server support, hardware, networking, and software troubleshooting.
- Strong hardware diagnostic and PC build/upgrade capabilities.
- Experience with printer deployments and support activities.
- Test and Tag experience is highly regarded.
- Excellent communication and customer service skills.
- Current Driver's Licence.
- NV1 or NV2 Australian Security Clearance (mandatory).
- Why Join Us
This role provides the opportunity to build practical technical expertise while working in a highly secure and professional environment.
You’ll gain exposure to a wide range of technologies, strengthen your troubleshooting capabilities, and develop valuable customer-facing experience that can support future career growth within field services and technical support.
If you enjoy variety, hands-on problem-solving, independence, and making a direct impact on users and business operations, this role offers an excellent platform to further your field engineering career.
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Technical Field Engineer in Canberra employer: Unisys
Unisys is an exceptional employer, offering a dynamic work environment where technology meets aviation. As an Airport Mobility & Application Support Analyst, you'll not only gain hands-on experience with cutting-edge systems but also enjoy a culture that prioritises employee growth and collaboration. With opportunities to develop specialist expertise in airport technology and a commitment to diversity and inclusion, Unisys provides a rewarding career path in a unique and fast-paced industry.
