At a Glance
- Tasks: Provide top-notch support for software and hardware issues while documenting incidents.
- Company: Leading Service Desk provider in Canberra with a focus on teamwork.
- Benefits: Flexible shifts, great team environment, and opportunities for growth.
- Other info: Be part of a dynamic team with flexible working hours, including nights and weekends.
- Why this job: Join a new team and make a difference in customer service.
- Qualifications: Must have Baseline Security Clearance and Australian citizenship; customer service experience preferred.
The predicted salary is between 47250 - 57750 $ per year.
A leading Service Desk provider in Canberra is seeking enthusiastic Level 1 support agents to join a new team.
Responsibilities include responding to customer requests regarding software and hardware issues, documenting incidents accurately, and maintaining data accuracy in the contact management system.
Required qualifications include Baseline Security Clearance and Australian citizenship, with preference for candidates with customer service experience.
Flexible shift work is necessary, including nights and weekends.
Level 1 IT Service Desk – 24/7 Canberra | Fed Govt employer: Unisys
Unisys is an exceptional employer, offering a dynamic work environment where technology meets aviation. As an Airport Mobility & Application Support Analyst, you'll not only gain hands-on experience with cutting-edge systems but also enjoy a culture that prioritises employee growth and collaboration. With opportunities to develop specialist expertise in airport technology and a commitment to diversity and inclusion, Unisys provides a rewarding career path in a unique and fast-paced industry.
