At a Glance
- Tasks: Provide top-notch technical support for VIP clients and troubleshoot complex issues.
- Company: Join Unisys, a global leader in tech solutions with a commitment to innovation.
- Benefits: Enjoy competitive pay, diverse work culture, and opportunities for growth.
- Other info: Be part of a dynamic team that values diversity and collaboration.
- Why this job: Make a real impact by solving critical tech challenges for high-profile clients.
- Qualifications: NV2 Security Clearance required; strong troubleshooting and technical skills essential.
The predicted salary is between 82800 - 101200 $ per year.
What success looks like in this role: Serves as Field Engineer for large, complex clients and across the range of company products and services.
Performs VIP deskside support activities.
Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.
Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.
Installs, repairs and provides technical maintenance for product and component hardware and software, mainly on customer premises.
Ensures systems operate as designed and are maintained and/or upgraded per requirements.
Works collaboratively with technical colleagues to ensure customers receive timely, effective and seamless service.
Schedules services, completes all required administration and works with customers to ensure satisfaction with service delivery and understanding of product functionality.
Troubleshoot operating system, application, and performance issues-Configure and troubleshoot mobile device management (MDM) platforms such as Intune, Support MFA solutions including Yubi Keys, smart cards, and authentication tokens, Manage Active Directory and Azure AD user accounts, Provide white-glove support for executives and VIP stakeholders.
Create and maintain technical documentation.
Develop knowledge articles and troubleshooting guides.
You will be successful in this role if you have: NV2 Security Clerance is required for this role.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at .
US job seekers can find more information about Unisys’ EEO commitment here.
Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations.
Our solutions - cloud, AI, digital workplace, logistics and enterprise computing - help our clients challenge the status quo and unlock their full potential.
To learn how we have been helping clients push what’s possible for more than 150 years, visit unisys. com and follow us on Linked In.
Notice for U. S. Applicants: Unisys is an Equal Opportunity Employer - Minorities/ Females/ Veterans/ Individuals with Disabilities/ Sexual Orientation/ Gender Identity
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Lead Technical Field Engineer in Canberra employer: Unisys
Unisys is an exceptional employer, offering a dynamic work environment where technology meets aviation. As an Airport Mobility & Application Support Analyst, you'll not only gain hands-on experience with cutting-edge systems but also enjoy a culture that prioritises employee growth and collaboration. With opportunities to develop specialist expertise in airport technology and a commitment to diversity and inclusion, Unisys provides a rewarding career path in a unique and fast-paced industry.
