Unisys Canberra is seeking a Service Level Manager to own the end-to-end SLA management process and drive service performance. You will collaborate with IT delivery teams, service desks, and end users to ensure SLA compliance and continuous improvement.
The role requires strong analytical capabilities, experience with ITSM tools such as ServiceNow, and solid stakeholder management. A proactive approach to problem-solving and excellent communication are essential.
IT Service Performance Manager in Canberra employer: Unisys
Unisys is an exceptional employer, offering a dynamic work environment where technology meets aviation. As an Airport Mobility & Application Support Analyst, you'll not only gain hands-on experience with cutting-edge systems but also enjoy a culture that prioritises employee growth and collaboration. With opportunities to develop specialist expertise in airport technology and a commitment to diversity and inclusion, Unisys provides a rewarding career path in a unique and fast-paced industry.
