Unisys Canberra is seeking a Service Delivery Support (SDS) Manager to lead and shape the Operations Support team across reporting, SLA management, quality assurance, knowledge management, and asset handling. You will be the primary Unisys representative for service delivery performance within governance forums and drive improvements across the contract.
The role demands 7+ years in IT service management, ability to translate complex dashboards into executive insights, and a strong track record
Field Services: Service Delivery Manager & CSI Lead in Canberra employer: Unisys
Unisys is an exceptional employer, offering a dynamic work environment where technology meets aviation. As an Airport Mobility & Application Support Analyst, you'll not only gain hands-on experience with cutting-edge systems but also enjoy a culture that prioritises employee growth and collaboration. With opportunities to develop specialist expertise in airport technology and a commitment to diversity and inclusion, Unisys provides a rewarding career path in a unique and fast-paced industry.