Senior IT Systems Analyst

The University of the Sunshine Coast (UniSC) is continuing its digital transformation journey, and we’re looking for an experienced Senior IT Systems Analyst (ERP) to help shape, support and enhance our enterprise application environment. Working within Enterprise Services, you’ll provide technical expertise across the design, development, implementation and ongoing improvement of critical administrative business systems, with a strong focus on delivering quality solutions that meet the needs of the University.

This is an opportunity to work on complex technology initiatives while partnering closely with stakeholders across UniSC. From analysing business requirements and designing technical solutions to providing day‑to‑day support and identifying opportunities to improve applications and processes, you’ll combine strong technical capability with a customer‑focused approach.

If you enjoy solving complex business challenges, improving enterprise systems and using technology to deliver better outcomes for stakeholders, you’ll find plenty of opportunity to make an impact in this role.

You will:

• Lead and work with appropriate stakeholders and vendors to ensure operational support and development backlogs and related processes and practices are maintained, up‑to‑date, prioritised and delivered;
• Lead and work with appropriate stakeholders to scope, architect, document technical requirements and/or implement new systems, integrations or system enhancements in accordance with UniSC policies and procedures;
• Implement a proactive approach to continuously enhance and refine the processes related to enterprise applications, ensuring their optimal functionality, reliability, and efficiency by identifying areas for improvement, applying best practice, and leveraging emerging technologies to streamline operations and maximise productivity.

About you:

You’re a technically skilled and solutions‑focused systems professional who thrives in complex enterprise environments. You combine strong analytical and problem‑solving skills with the ability to translate business and customer requirements into practical technical solutions. Highly organised and proactive, you can manage competing priorities, maintain effective support and development workflows, and drive continuous improvement. You build strong collaborative relationships with stakeholders and vendors, communicate clearly and confidently, and take a customer‑focused approach to resolving issues and delivering reliable, sustainable solutions that meet business needs.

You will possess:

• Experience in the development, implementation and support of enterprise applications and related infrastructure, including object‑oriented programming, application services, web services and relational databases;
• Demonstrated ability to maintain, prioritise and deliver operational support and development backlogs;
• Experience with the support, problem management and development of changes or improvements of ERP PeopleSoft, preferable in Campus and HCM services;
• Experience leading stakeholders and vendors in the delivery of application development, support and maintenance activities;
• Effective analytical skills to collate customer requirements using structured methodologies to prepare functional requirements, design technical solutions, and deliver products using good software development principles;
• Expertise in SQL Server database development and scripting, with a demonstrated proficiency in T‑SQL and PowerShell.

Don't meet every requirement? At UniSC, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our position description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities.

UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context.

For additional support during the application process, please contact us at unisc‑careers@usc.edu.au or call +61 7 5430 2830.

Have questions or want to know more? For a confidential discussion, please contact: Paul Ketelaar, Manager, Business Applications Services – Enterprise Services, Telephone: 07 5456 5915, Email: pketelaar@usc.edu.au

We would love the opportunity to get to know you better, but we know it works both ways. To get to know a little more about us, visit us at: Welcome to UniSC and LinkedIn Life.

UniSC values a diverse and talented workforce and invites applications from candidates who already have legal work rights in Australia. UniSC does not accept unsolicited applications. For agency inquiries, contact unisc‑careers@usc.edu.au.

Our Culture & Benefits:

• Our collaborative, passionate and welcoming culture is what really sets us apart.
• Modern teaching & research facilities.
• Professional development and career pathway opportunities.
• We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) initiative.
• Flexible work arrangements & generous leave options.
• Salary packing options + 17% Super.
• EAP, fitness passport & discounted private health.