At a Glance
- Tasks: Manage restoration projects, ensuring timely and quality delivery while supporting clients through tough times.
- Company: UBS, a trusted partner in insurance building repairs for over 26 years.
- Benefits: Competitive salary, supportive team culture, and opportunities for professional growth.
- Other info: Inclusive workplace valuing diverse backgrounds and experiences.
- Why this job: Make a real difference by helping people rebuild their lives after loss.
- Qualifications: 2+ years in residential or insurance building; strong communication and people management skills.
The predicted salary is between 72000 - 88000 $ per year.
UBS is seeking a Restoration Project Manager to effectively manage residential insurance reinstatement projects specifically using your expertise in escape of liquid and restoration work.
About UBS: With a proud history spanning over 26 years in the insurance building repairs domain, UBS stands as a trusted partner to some of Australia’s most distinguished insurance companies. We are the front line for people who have experienced loss and devastation, and our role is to make a complex process simple whilst supporting our customers through the rebuilding process.
Our Vision: Rebuilding Dreams
Our Mission: Quality Rebuilds at Competitive Costs
Our Values: At UBS, we are open and honest, own our decisions, collaborate to find solutions, embrace change, and lead by example to build strong relationships.
About The Role: The Restoration Project Manager will play a pivotal role in managing and delivering restoration and insurance repair projects, with a primary focus on restoration works arising from escape of liquid, water damage, and other insured events. Working closely with insurers, clients, trades, and internal stakeholders, the role is responsible for overseeing projects from assessment through to completion, ensuring works are delivered safely, efficiently, and to the highest quality standards.
Key Responsibilities:
- Manage all remediation and mitigation projects, ensuring works are completed on time, within budget, and in line with insurer guidelines and legislative requirements.
- Work closely with restorers, hygienists, trades, and internal teams to coordinate project activities and keep progress on track.
- Maintain strong relationships with property owners, insurers, and key stakeholders through clear communication, same-day contact on new files, and proactive updates.
- Deliver excellent customer service by managing expectations, addressing concerns, and handling escalations to achieve positive outcomes.
- Oversee end-to-end project delivery, including validating scopes of work, scheduling, resource allocation, trade supervision, quality assurance, WHS compliance, and revenue forecasting.
- Complete essential project administration such as coordinating site access, managing sign-offs, processing outstanding payments, and ensuring accurate documentation.
- Support team capability by mentoring other project managers and attending insurer-required training sessions.
About You: Minimum 2+ years' experience in residential and/or insurance building. Prior knowledge of the intricacies of insurance procedures and policies is a definite advantage. IICRC qualifications strongly desirable. Demonstrate an understanding of building codes, regulations, and industry benchmarks. Showcase a knack for effective people management and an unwavering commitment to exceptional customer service. Be competent in computer operations and have administrative and time management skills. Excellent communication and stakeholder management skills.
To Be Considered, You Will Have:
- Driver's Licence.
- Clear National Police Check.
- Working with Children Check.
- White Card.
- Certificate IV in Building & Construction (desirable).
Inclusion and Diversity: We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers, and other diversity groups.
Restoration Project Manager in Brisbane employer: Unique Building Services Pty Ltd
UBS is an exceptional employer that prioritises employee growth and development, offering a collaborative work culture where open communication and strong relationships are valued. With over 26 years in the industry, employees benefit from working alongside experienced professionals in a supportive environment, while contributing to meaningful projects that help rebuild lives after loss. Located in Australia, UBS provides a unique opportunity to make a positive impact in the community through quality rebuilds at competitive costs.
Contact Details:
Unique Building Services Pty Ltd Recruitment Team
