Community Support Officer in Canberra

Community Support Officer in Canberra

Canberra Full-Time 47250 - 57750 $ / year (est.) On-site
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At a Glance

  • Tasks: Ensure resident safety and manage building operations during overnight hours.
  • Company: Leading Student Accommodation provider in Australia with a diverse team.
  • Benefits: Ongoing training, career growth opportunities, and various leave options.
  • Other info: Join a supportive culture that values diversity and promotes mental health.
  • Why this job: Make a real difference in students' lives while working in a fun environment.
  • Qualifications: Must have valid work rights, First Aid & CPR Certificate, and a National Police Check.

The predicted salary is between 47250 - 57750 $ per year.

Night Manager positions (internally known as Community Support Officer) with the leading Student Accommodation provider in Australia.

07th August, 2026

The Uni Lodge Group manages a diverse portfolio of close to 130 properties and hotels, with a footprint in every city in mainland Australia and New Zealand.

Across our brands, we employ a diverse team of over 1200 employees who help us to achieve our vision, \"To build inclusive communities for inspired living\".

We are on the lookout for an individual to join our afterhours operations team on a full time basis in Canberra.

Resident safety is a top priority for our frontline operations teams.

In this role, you will be responsible for ensuring the safety of residents and overall management and responsibility of the building during the overnight hours.

  • In your role, you will gain exposure to a range of tasks and responsibilities including:
  • Monitoring building security and safety; performing perimeter checks and resolving issues or emergencies that arise while on duty.
  • Carrying out administration tasks including maintaining records, processing payments, audit, reporting, etc.
  • Effective incident management during night shift, including grievances and conflict resolution.
  • Act as a support to the residents to form a friendly and open point of contact for assistance, information, and welfare.
  • Respond to residents calls about noise or disturbances within the building, and lock outs.
  • Attend appropriate training and mandatory staff meetings when required.

Our Night Managers (internally known as Community Support Officers) play a key role in fostering a safe, secure, and healthy living environment for all students.

If you are someone that thrives in an after-hours role and can confidently work on your own this may be the perfect opportunity for you.

We are seeking someone with availability to work across a Monday to Sunday evening/overnight roster (38 hours per week).

This role will require you to work if your regular shift falls on a Public Holiday.

Our mandatory requirements include

  • National Police Check (completed within last 3 months)
  • Working with Vulnerable People's Check
  • Valid work rights in Australia
  • First Aid & CPR Certificate
  • Ability to commit to a 38 hour roster
  • Our Culture & Benefits

Across our workforce we have built an enviable culture of trust, engagement, collaboration, and fun.

Our residents come from diverse backgrounds, and we want our teams to reflect this.

Our people are the heart of our business, and their contributions are valued and celebrated.

We invest in the wellbeing and professional development of our team, offering access to ongoing training and career growth opportunities, performance recognition programs, and tools and resources to support mental health and wellbeing.

And because everyone leads unique lives, we offer various leave options including study leave, paid parental leave entitlements, etc.

Uni Lodge Living Group is committed to providing a safe, respectful, and inclusive workplace.

As part of our recruitment process, candidates are required to declare any history of involvement in gender-based violence, in line with our commitment to integrity, accountability, and the National Higher Education Code.

Uni Lodge Australia is part of the Uni Lodge Living Group. We are proud to be an equal opportunity employer and welcome applications from diverse backgrounds.

We are a 2026 Circle Back Initiative Employer - we commit to respond to every applicant.

Community Support Officer in Canberra employer: UniLodge Pty

Essence Communities is an exceptional employer that prioritises its people, fostering a collaborative and inclusive culture where every contribution is valued. As a Leasing Agent at the landmark 50 Quay community in Brisbane, you'll enjoy competitive remuneration, opportunities for professional growth, and unique benefits like accommodation discounts and employee referral rewards, all while being part of a team dedicated to creating meaningful resident experiences.

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Contact Details:

UniLodge Pty Recruitment Team

We think you need these skills to ace Community Support Officer in Canberra

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Teamwork
Flexibility
Time Management