Student Engagement Coordinator in Melbourne

Monash College Pty Ltd is seeking a Student Engagement Coordinator for a full-time fixed-term contract through 23 December 2027 in Melbourne, Docklands. The role focuses on supporting students as they transition to living and studying in Australia through the delivery of engagement programs, orientation activities, and support initiatives. Working within a collaborative team, the successful candidate will coordinate large-scale events, support student leaders, and contribute to an inclusive student experience.

Key responsibilities

• Design and deliver high-impact student activities and events that support transition to study and life in Australia
• Coordinate student volunteers and Student Leaders for upcoming activities and programs
• Host advisory sessions and refer students to appropriate support services
• Lead the delivery of large-scale events and multiple orientation programs
• Coordinate event logistics including catering, room bookings, communications, and presentations
• Manage several major events simultaneously while ensuring alignment with College priorities
• Deliver orientation sessions and present key information to new student cohorts
• Prepare and lead the development of the weekly student newsletter
• Support and train Student Leaders to ensure readiness for events and activities
• Troubleshoot operational issues during fast-moving event periods
• Work collaboratively within a small team to deliver student support initiatives
• Navigate and integrate multiple systems while identifying opportunities for process improvement
• Manage confidential and complex student matters with professionalism and sound judgement

Requirements

• Proven experience in event coordination or project management
• Experience working in a high-volume, time-sensitive environment is preferred
• Exceptional organisational and time-management skills
• Ability to manage competing deadlines and multiple major events in close succession
• Strong problem-solving capability and attention to detail
• Proactive and solutions-focused approach to improving systems and workflows
• Strong written and verbal communication skills
• Ability to work independently and collaboratively within a small team
• Confidence presenting information to student cohorts and stakeholders
• Ability to handle confidential and complex student matters sensitively and professionally
• Comfortable working with multiple systems and processes
• Genuine passion for student engagement
• Valid Working with Children Check or VIT registration required

Why this role matters

Student engagement roles are central to helping international and pathway students adjust successfully to new academic, cultural, and social environments. By coordinating orientation programs, support services, and community-building activities, this position contributes to student wellbeing, retention, and overall academic success. The role also supports institutions in creating inclusive and connected learning environments for diverse student populations.