Coordinator, Transnational Education and Partner Services in Adelaide

This is an exciting opportunity to join a growing team and lead the operational delivery of approved transnational education programs, branch campus activities and international pathway arrangements across partner locations and networks. The position provides leadership guidance and oversight to a specialist operational team supporting transnational education services, and works collaboratively with TNE Advisors, partner representatives and relevant University areas and serves as a key operational liaison for established arrangements, ensuring that services are delivered consistently and in accordance with University policy, regulatory requirements, approved academic decisions and partnership obligations.

You will coordinate high-quality, student-centred service and operation activities, student lifecycle, academic administration and governance and act as day to day liaison with TNE partners, branch campus teams and pathway providers while providing specialist advice on TNE operations, student and academic administration, and the operational requirements of established arrangements.

This position makes a significant contribution to the University's strategic plan to "Changing 10 million lives, Every One Matters", by 2035 through supporting a seamless and student-centred experience for learners studying across transnational education programs and branch campus locations. Working collaboratively with colleagues, academic staff and education partners, the role contributes to a vibrant culture and embraces an agile approach to delivering responsive, high-quality services in a dynamic environment.

You are committed to student-centred service delivery, operational excellence and continuous improvement of systems, processes and stakeholder outcomes, and possess well-developed analytical, reporting and data-management skills, including the ability to interpret operational and student information to support service monitoring, issue resolution and improvement. Comfortable working in a dynamic environment, you build positive relationships with diverse stakeholders and apply sound judgement to coordinate cross-functional activities and achieve effective outcomes.

To be successful in this role, you will bring:

• Well-developed to high level communication, interpersonal and relationship-management skills, with the ability to build productive working relationships with students, staff, partner representatives and stakeholders across culturally diverse environments.
• Demonstrated experience coordinating complex operational services, preferably involving student administration, academic operations, transnational education, international education or multi-site service.
• Proven ability to coordinate cross-functional activities involving multiple stakeholder groups and competing priorities.
• An additional language capability relevant to the University's international education partner regions is desirable.

The Office of the Deputy Vice-Chancellor (Students) provides administrative support to key strategic and operational functions of the University's student-related and academic services. Under the general portfolio, the Office team support Portfolio leadership and facilitate dialogue between key service areas to help the Portfolio ensure Flinders' educational offerings are innovative, of assured quality, and are student centred.