Credit Controller in Sydney

Why Unified Lawyers?

At Unified Lawyers, great people build great careers. We're looking for an experienced Credit Controller to join our growing family law firm in a newly created role.

This isn't your typical credit control position.

You'll have the freedom to shape how things are done, introduce new ideas and work alongside a close-knit, supportive finance team and a manager who genuinely trusts their people to deliver.

What You Will Be Doing

Reporting to the Accounts Director, you'll lead credit control and debtor management across the firm, working alongside a Management Accountant and Accounts Officer.

This is a hands‐on, client‐facing role where you'll spend a significant part of your day communicating with clients, following up on outstanding payments and driving positive financial outcomes.

Your key responsibilities will include

• Take responsibility for the firm's credit control activities, including outstanding accounts, debtor management and payment follow-ups.
• Proactively contact clients by phone and email to resolve overdue accounts and secure timely payments.
• Negotiate payment arrangements and manage follow-ups to support successful collection outcomes.
• Develop, implement and continuously improve credit control processes, systems and reporting.
• Monitor debtor ageing, identify outstanding balances and prioritise recovery activities.
• Maintain accurate debtor records, payment arrangements and collection activity.
• Work collaboratively with the finance and legal teams to resolve billing queries and escalat complex matters where appropriate.
• Support the management of overdue accounts requiring further debt recovery action, including coordination with legal practitioners.

This is a genuine opportunity to make your mark, build a function your way and see the direct impact of your work across the business!

What You Will Need

We're looking for an established credit control professional who can hit the ground running, confidently manage challenging payment conversations and independently lead the firm's credit control activities.

Essential requirements

• Minimum 4 years' experience in credit control or debtor management, with demonstrated responsibility for independently managing collections, negotiating payment arrangements and driving recovery outcomes.
• Experience working in a professional services environment, with an understanding of time‐based billing and client invoicing.
• Strong telephone communication and negotiation skills, with the confidence to navigate sensitive or challenging payment conversations.
• Experience using financial systems, maintaining accurate debtor records and monitoring outstanding accounts.

Highly regarded, but not essential

• Previous credit control or finance experience within a law firm.
• Experience establishing or improving credit control processes and procedures.
• Experience managing escalated debt recovery matters.
• Legal qualifications and practical litigation experience in debt recovery or related proceedings, particularly for qualified lawyers interested in transitioning into a finance‐focused role.
• What Unified Lawyers Can Offer You
• Genuine Ownership & Autonomy: Take the lead in a newly created role with the freedom to build processes, implement improvements and make the credit control function your own.
• Flexible Hybrid Working: Enjoy a genuine approach to flexibility, with opportunities to work from home alongside time spent collaborating with your team in the Sydney office.
• Market‐Leading Remuneration: Competitive salary packages that reward excellence.
• Unmatched Career Development: Multiple examples of internal promotion with clear progression planning to support you with achieving your career goals.
• Personalised Mentoring: Gain tailored mentorship and professional guidance from experienced leaders.
• Modern Technology: Firm‐issued laptops and advanced systems to support efficient, high-quality work.
• Supportive Team Culture: A collaborative, friendly environment with outstanding staff retention and genuine camaraderie.
• Comprehensive
• Professional

Benefits: Paid professional development courses, flexible parental return‐to‐work programs, and regular team events like lunches, drinks, and trivia nights.