Director Commercial in Sydney

• Full-time continuing appointment
• U@MQ, Macquarie University, Wallumattagal Campus, North Ryde

Drive customer-centric revenue growth, and help shape the future of our commercial offerings across Food & Beverage, Retail Merchandising, and Sport and Recreation.

U@MQ Ltd (Campus Life) is a seven-days-a-week operation that brings the Macquarie University community together through the delivery of a range of commercial and support services. It is a vibrant, hands-on environment where decisions have a direct and meaningful impact on the everyday experience of students, staff and visitors.

We are seeking a Director, Commercial who is as comfortable on the shop floor as they are in the boardroom - a leader who combines sharp commercial acumen with genuine people-first values. Reporting to the CEO you will be a key member of the Campus Life Executive Management Team, responsible for the strategic and operational delivery of services at U@MQ, with direct accountability for our commercial functions.

This is a role for someone who leads by example, thrives in a dynamic environment, and has a strong ability to identify and drive opportunities across multiple customer-facing businesses while bringing out the best in the people around them.

About the Role

Reporting to the CEO of U@MQ and working alongside the Campus Life Executive Management Team, you will lead a diverse team in the commercial business function, with full financial responsibility across the function.

Your key responsibilities will include:

• Developing and overseeing the coordination of the strategy, planning, budgeting and forecasting process for the commercial business function that aligns to that of the wider business.
• Delivering sustainable financial results in line with approved targets.
• Growing and sustaining the business function customer base and competitive position in alignment with other Campus Life business units.
• Contributing to organisational strategy and decision-making as a member of the Campus Life Executive Management Team. Allocating resources to maximise value and strategic alignment
• Ensuring that the business function adapts and improves over time by fostering an environment of innovation and continuous improvement
• Building a high-performing leadership team and workforce within the business function
• Undertaking directed assignments and projects for the CEO, including internal and external business case analysis and reporting for the organisation.
• Operating the business function within an agreed risk appetite whilst complying with relevant EEO and WHS regulations

Please note: standard work hours may vary to include weekend and evening work on a rotational basis to meet the needs of the business.

About Us

U@MQ Ltd is a controlled entity of Macquarie University. We give life to campus and are a key custodian of creating a sense of belonging at the University, creating positive stories and memories for everyone with whom we interact.

About You (Selection Criteria)

You are a commercially astute, people- leader You know your numbers, you know your customers, and you know how to inspire teams to deliver their best work every day.

• Extensive experience in commercial businesses, and/or Business Management disciplines with strong demonstrated ability in their application.
• A successful record of achievement in a senior commercial management role.
• Superior relationship management, influencing and stakeholder engagement skills.
• Demonstrated experience leading change, process and systems improvements and managing the costings of commercial services, and enhancement of customer experience is critical.
• Exceptional skills in managing complex and varied commercial projects and activations.
• Extensive people management experience including high performing teams working within tight delivery times.
• A natural people leader who leads by example, equally comfortable with strategic planning and rolling up their sleeves in day-to-day operations.
• A lateral thinker with expert business case evaluation and writing and presentation skills
• Previous experience working with University policies, systems, processes and procedures and its entities or interrelated functions is desirable.

Pre-Employment Checks

• A Criminal History Check
• Credit and Bankruptcy Check

Applicants must have valid working rights in Australia.

If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MQSL), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.

A Place Where You Belong

At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our Diversity, Inclusion and Belonging Framework.

Flexible Work

At U@MQ, we believe in supporting flexibility for our staff where it is possible. As a senior leader, providing face to face services to students, staff and visitors in a seven-day-a-week operation, there is an expectation that this position will have a significant on-campus presence. Standard work hours may vary to include weekend and evening work on a rotational basis to meet the needs of the business.

Applications Close

Applications Close: Friday 21 August 2026

Why Join Us?

• Complimentary gym access at Macquarie University Sport & Aquatic Centre
• Additional paid concessional leave days
• Bonus discounts and reward points at Campus Life outlets
• Access to corporate health insurance discounts and flu vaccinations
• Access to on-campus food, retail, healthcare and lifestyle amenities
• Full borrowing, printing and database access via the university library