As a key member of the Service team at Umano Medical, you will play a central role in supporting customers and ensuring the optimal performance of products in the field. You'll be the go-to expert for service calls, technical interventions, and customer support, helping deliver an outstanding experience that reflects commitment to quality, reliability, and care.
Key responsibilities
- Install, inspect, troubleshoot, repair, and maintain Umano Medical equipment at customer sites
- Perform scheduled preventive maintenance and equipment upgrades
- Diagnose electrical, mechanical, and electronic failures
- Complete service reports and documentation accurately and on time
- Ensure all work complies with manufacturer specifications and hospital safety requirements
- Manage service inventory, tools, and replacement parts
About you
- Minimum 3 years of field service experience, preferably in medical devices or healthcare equipment
- Strong troubleshooting skills in electrical, electronic, and mechanical systems
- Ability to read electrical schematics and technical documentation
- Excellent communication and customer service skills
- Self-motivated with the ability to work independently
- Valid driver's license with a clean driving record
- Willingness and ability to travel as required
About us
Join a committed and enthusiastic team within a growing company. People are truly first and foremost here, and you'll feel it from day one. Enjoy a dynamic work environment in which fun, trust and teamwork are a priority. Be part of a culture focused on everyone's strengths and talents, all while advancing your career within the organization according to your interests.
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Medical Field Service Technician — On-Site & Troubleshooting in Brisbane employer: Umano Medical inc
At Umano Medical, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises fun, trust, and teamwork. As a Field Service Technician in Melbourne, you'll enjoy opportunities for professional growth while working with a dedicated team that values your strengths and contributions, all within a supportive environment that champions quality and care in the healthcare sector.
