At a Glance
- Tasks: Create unforgettable holiday experiences and assist members with bookings and travel solutions.
- Company: Join ULTIQA, a vibrant hospitality and travel business.
- Benefits: Enjoy discounted holidays, competitive pay, and ongoing training.
- Other info: Flexible hours and a supportive team culture await you!
- Why this job: Be the go-to person for holiday planning and make a real difference in members' lives.
- Qualifications: Customer service experience and a passion for helping others.
The predicted salary is between 40500 - 49500 $ per year.
Varsity Lakes | Full-Time & Part-Time Opportunities - Competitive salary package + discounted holiday and travel benefits
Create Great Holiday Experiences Every Day
ULTIQA Lifestyle is a hospitality, travel and lifestyle business delivering memorable holiday experiences for members.
We are looking for positive, reliable and customer-focused people to join our Reservations Team.
Why Join ULTIQA?
- Discounted holiday and travel benefits
- Ongoing training and professional development
- Career progression opportunities
- Positive, supportive and collaborative team culture
About the Role
As a Holiday Consultant, you will be the first point of contact for members, providing personalised reservations support, holiday planning assistance and travel-related solutions.
- Manage inbound and outbound member enquiries. All calls are from or to our Members Data Base.
- Assist with holiday bookings, exchanges and partner travel products
- Understand members’ needs and recommend suitable holiday options
- Deliver excellent service while working towards quality and sales goals
- Maintain accurate member and booking records across multiple systems
About You
You genuinely enjoy helping people and creating positive customer experiences.
You communicate clearly, learn systems quickly and are comfortable balancing service with sales opportunities.
- Positive attitude and strong customer focus
- Reliable, organised and attentive to detail
- Collaborative approach and commitment to teamwork
Qualifications & Work Experience
- At least one year of customer service or sales experience
- Highly regarded
- Experience in travel, hospitality, membership services or a contact centre
- Experience using reservation, CRM or membership systems
- Qualifications in travel, tourism, hospitality, business or a related discipline
- Roster Requirements
Flexible availability across a 5-day roster, including Saturdays (4 hrs), is essential.
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Holiday Consultant employer: Ultiqa Management Pty Ltd
ULTIQA Lifestyle is an exceptional employer that prioritises employee growth and development, offering ongoing training and career progression opportunities within a positive and collaborative team culture. Located in Varsity Lakes, employees enjoy competitive salaries along with discounted holiday and travel benefits, making it an ideal workplace for those passionate about creating memorable experiences for customers.
