At a Glance
- Tasks: Be the friendly face of Ultimate Automotive, helping customers and keeping things organised.
- Company: Join a dynamic team at Ultimate Automotive focused on great customer experiences.
- Benefits: Enjoy a 2pm finish on Fridays, staff engagement days, and a supportive work environment.
- Other info: Varied role with opportunities for personal growth and development.
- Why this job: Make a real difference by ensuring every customer feels valued and cared for.
- Qualifications: Strong communication skills, attention to detail, and a proactive attitude are essential.
The predicted salary is between 36000 - 44000 $ per year.
Great with people? Love being organised? Help drive a great customer experience at Ultimate Automotive. We’re looking for a friendly, proactive Admin / Service Advisor who enjoys a varied day and takes pride in keeping things running smoothly. You’ll be the welcoming face and helpful voice of Ultimate Automotive—looking after customers, coordinating with suppliers and keeping our workshop administration on track. From the first phone call to handing back the keys, you’ll help make every visit a positive experience. If you enjoy talking to people, getting things sorted and seeing a job through, we’d love to meet you.
Your role
- You’ll be a key link between our customers, workshop and suppliers, with responsibilities including:
- Making customers feel welcome—greeting them and managing check-ins and vehicle collections
- Helping customers take the next step—preparing quotes and answering enquiries
- Keeping jobs moving—organising parts and coordinating with suppliers
- Estimates—Building estimate with accurate labour times and parts pricing
- Being a helpful first point of contact—answering calls with a friendly, professional approach
- Getting the details right—managing incoming and outgoing invoices and handling banking
- Taking pride in your space—keeping the office and your workspace clean, tidy and organised
What you’ll bring
- You’re someone who notices what needs doing and follows through. You’ll bring:
- A friendly manner and a genuine interest in helping customers
- Strong organisation skills and attention to detail
- Confidence communicating with customers, suppliers and teammates
- The ability to juggle phone calls, paperwork and daily priorities
- A practical attitude, initiative and pride in a job well done
- Automotive/ mechanical background an advantage.
A role with variety—and time for you
- Get a head start on your weekend with a 2pm finish every Friday
- Plan your week with working hours of 8am–5pm Monday to Thursday
- Connect with the team through staff engagement days
- Enjoy a varied working day combining customer service, administration and workshop coordination
- See the difference you make by helping customers feel looked after and keeping the day running smoothly
Admin / Service Advisor employer: Ultimate Automotive
Ultimate Automotive is an exceptional employer located in Lake Macquarie, offering a supportive and positive work environment for Mechanics. With a focus on employee wellbeing, we provide flexible work arrangements and a competitive salary, alongside opportunities for career progression within our skilled team. Enjoy a unique two and a half day weekend every week, allowing for a great work/life balance while working with state-of-the-art facilities and a passionate team dedicated to excellence in the automotive industry.
