At a Glance
- Tasks: Lead client service delivery and ensure top-notch operational excellence.
- Company: Join FNZ, a leading financial services provider in Australia.
- Benefits: Competitive salary, flexible work options, and career advancement opportunities.
- Other info: Dynamic role with a focus on client satisfaction and continuous improvement.
- Why this job: Be the key link between clients and operations, making a real difference.
- Qualifications: Experience in service delivery and strong relationship management skills.
The predicted salary is between 90000 - 110000 $ per year.
FNZ is seeking a Service Delivery Manager to join our Australian team, based in Melbourne or Sydney.
You will act as the primary liaison between key clients and FNZ's operations, risk and technology teams, ensuring service levels and contractual commitments are met.
Reporting to the Client Director (Australia), you will oversee governance forums, manage major incidents, and drive service improvements while strengthening long-term client relationships and satisfaction.
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Client Delivery & Service Excellence Lead in Sydney employer: UK | FNZ Global Management
UK | FNZ Global Management offers a dynamic work environment where employees can thrive in their careers. The company emphasizes strong client relationships and service excellence, providing opportunities for professional growth and development. Employees benefit from a collaborative culture that encourages proactive problem-solving and innovation.
Contact Details:
UK | FNZ Global Management Recruitment Team
