At a Glance
- Tasks: Be the go-to person for customer enquiries and complaints, managing calls and emails.
- Company: Join UGL Regional Linx, a leader in regional infrastructure.
- Benefits: Gain valuable experience in customer service and stakeholder engagement.
- Other info: Opportunity to grow your career in a supportive team environment.
- Why this job: Make a difference by helping residents and businesses stay informed about important projects.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 47250 - 57750 $ per year.
UGL Regional Linx (UGLRL) in NSW seeks a Customer Service Administrator to be the first responder to enquiries and complaints.
You will manage calls and emails, log interactions in CRM, and triage to the right unit, escalating complex issues as needed.
You will provide accurate information to external customers and support stakeholder engagement activities across regional NSW, helping to inform residents and businesses about project works and potential changes.
Customer Service & Stakeholder Liaison Administrator employer: UGL
UGL is an exceptional employer that champions a diverse and inclusive work culture, offering flexible hybrid working arrangements and comprehensive benefits such as 16 weeks of paid primary parental leave and access to wellness programs. Located in Southbank, Melbourne, employees have the opportunity to engage in significant projects within the fuels and energy sector, while also benefiting from Individual Development Plans that foster career growth and professional development.
