At a Glance
- Tasks: Lead a dynamic Customer Support team and enhance service excellence.
- Company: Join Tyro Payments, a forward-thinking fintech company.
- Benefits: Enjoy competitive pay, flexible work options, and growth opportunities.
- Other info: Be part of a vibrant culture that values innovation and teamwork.
- Why this job: Shape customer experiences and drive impactful improvements in support.
- Qualifications: Experience in customer support management and a passion for service.
The predicted salary is between 63000 - 77000 $ per year.
Tyro Payments is seeking a Customer Support Manager – Contact Centre to lead Tyro’s core Customer Support team and shape a scalable, high-performing operations model. You will partner with leaders across Customer Excellence and Strategic Accounts to drive exceptional service and continuous improvement across first- and second-level support.
You’ll focus on optimizing staffing, processes and technology to deliver a seamless customer experience while embedding Tyro’s values and culture in everyday.
Hybrid Customer Support Manager in Sydney employer: Tyro Payments
Tyro Payments is an exceptional employer located in the vibrant city of Sydney, offering a dynamic and collaborative work culture that fosters innovation and continuous improvement. Employees benefit from hybrid working arrangements, allowing for flexibility and work-life balance, while also having ample opportunities for professional growth and to make a significant impact in the payments industry. Join us to be part of a forward-thinking team that values your contributions and supports your career development.
