We are seeking a friendly, motivated and customer-focused Sales / Receptionist to join our busy Tyrepower and mechanical workshop. This is a great opportunity for someone who enjoys working with people, has an interest in the automotive industry and wants to develop their customer service and sales skills in a hands-on workshop environment. You will be the first point of contact for customers, helping them with tyre and automotive enquiries while supporting the day-to-day operation of the workshop.
Key responsibilities
- Greet customers and provide friendly, professional service
- Answer incoming phone calls and respond to customer enquiries
- Book vehicles in for tyres, servicing, repairs and mechanical work
- Provide customers with information and quotes for tyres and automotive services
- Assist with tyre and automotive sales
- Process invoices, payments and customer bookings
- Coordinate customer vehicles with mechanics and workshop staff
- Contact customers regarding vehicle updates, completed work and recommendations
- Maintain accurate customer and vehicle records
- Assist with general reception and administrative duties
About you
- Friendly, approachable and confident speaking with customers
- Reliable, punctual and well presented
- Organised and able to multitask in a busy environment
- Comfortable using computers and basic office systems
- Confident answering phones and dealing with customer enquiries
- Sales-focused with a genuine interest in helping customers
- A strong communicator and team player
- Willing to learn about tyres, mechanical services and automotive products
- Able to work independently while also supporting the workshop team
- Previous experience in customer service, reception, retail sales, automotive or administration is desirable but not essential
About us
We are a busy Tyrepower and mechanical workshop in the automotive industry.
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Sales / Front Counter Person employer: Tyrepower
Tuckett's Tyrepower Cranbourne is an exceptional employer, offering a dynamic and supportive work environment where you can thrive in your role as a Sales Manager. With 37 years of service to the local community, we pride ourselves on our strong team culture and commitment to employee growth, providing opportunities to influence workshop operations and retail sales while enjoying competitive commission structures. Join us to be part of a well-established business that values customer relationships and fosters a collaborative atmosphere.
