At a Glance
- Tasks: Support daily operations, manage rosters, and provide excellent customer service.
- Company: Join Twilight Aged Care, a caring not-for-profit with over 110 years of history.
- Benefits: Full-time hours, supportive team environment, and the chance to make a difference.
- Other info: Temporary contract until May 2027, with flexible start and end times.
- Why this job: Be part of a rewarding role that directly impacts residents and their families.
- Qualifications: Experience in administration, strong communication skills, and a team-oriented mindset.
The predicted salary is between 49500 - 60500 $ per year.
We are looking for an Administration Officer to join our Gordon team on a temporary basis. Working closely with the Facility Manager and the wider facility team, you will play an important role in supporting the day-to-day operations of our home. We are looking for someone who is caring, organised and committed, with a genuine desire to support our residents, families and team members.
Twilight Aged Care is a stand-alone not-for-profit service with a rich history spanning over 110 years. Employing over 300 dedicated staff, they provide high quality residential aged care for more than 250 men and women in 5 homes across Northern Sydney – Gordon, Mosman, Hunters Hill, Dural and Gladesville.
What to Expect:
- Provide receptionist services such as meet & greet, answer the telephone and direct and handle inquiries.
- Provide customer service liaising with staff, residents, families and external stakeholders as necessary.
- Undertake a range of office procedures such as facility tours, typing of correspondence, reports and other documents, maintain office files, mail opening & distribution, purchasing and ordering, processing invoices, coordinate repairs to office equipment, photocopying and scanning.
- Maintain a record management system including data entry, updating lists, maintaining resident files, filing, storage, archiving and disposal of records.
- Maintain the fortnightly staff roster, ensuring it is accurate and assist the Facility Manager with daily staff allocations and monitoring attendance.
- Support the team with roster-related queries and changes.
- Provide friendly, responsive support to residents, families, staff and external stakeholders.
- Attend Facility staff and residents’ meetings, prepare agenda in conjunction with the Facility Manager, take & distribute minutes and coordinate the documentation in respect of staff and resident concerns.
Working at the Horton House Facility, based in Gordon. Temporary contract until May 2027. Full Time; Monday to Friday 8:30-4:30 (start/end times can be discussed upon application).
About you:
Demonstrating experience in a similar role, you are an Admin who treats residents, staff, families and volunteers in a respectful and courteous manner. Further, you will have:
- Skilled in rostering, workforce replacement, and staff leave planning.
- Confident with Outlook, Teams, Excel, and rostering systems.
- Well-developed written and verbal communication skills, and interpersonal skills.
- Aged Care or Health Care experience (Desirable).
- An up to date NDIS Workers Check or Police Check.
- Most importantly, you will be a team player who lives and breathes our values every day.
Administrative Officer in Sydney employer: Twilight Aged Care
Twilight Aged Care is an exceptional employer, offering a supportive and caring work environment in Gordon, where you can make a meaningful impact on the lives of residents and their families. With over 110 years of dedicated service, we prioritise employee growth through ongoing training and development opportunities, fostering a culture of respect and teamwork among our 300 staff members. Join us to be part of a not-for-profit organisation that values your contributions and provides a rewarding career in aged care.
